2024 Jeep Grand Cherokee 4XE Problems, Complaints & Recalls
- Compared with other Grand Cherokee 4XE years
- Far fewer complaints than other years 3rd of 4 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 23 complaints with NHTSA about the 2024 Jeep Grand Cherokee 4XE. That ranks 3rd out of 4 Grand Cherokee 4XE model years for complaints. The most reported problem area is electrical system (12 complaints, 52%), typically at around 21,500 miles. Complaints mention 1 crash, 2 fires, 1 injury. There are 2 safety recalls covering this model year.
- 23owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 Jeep Grand Cherokee 4XE problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 12 | 52% | 21,500 | — | — |
| Engine | 11 | 48% | — | — | — |
| Unknown or Other | 7 | 30% | — | — | — |
| Power Train | 6 | 26% | — | — | — |
| Service Brakes | 3 | 13% | — | — | — |
| Forward Collision Avoidance | 2 | 9% | — | — | — |
| Vehicle Speed Control | 2 | 9% | — | — | — |
| Air Bags | 1 | 4% | 28,000 | — | — |
| Fuel/propulsion System | 1 | 4% | — | — | — |
| Lane Departure | 1 | 4% | — | — | — |
| Steering | 1 | 4% | — | — | — |
| Structure | 1 | 4% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 Jeep Grand Cherokee 4XE recalls (2)
Tap a recall to see the problem, the risk and the fix.
Engine
Problem: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Electrical system:propulsion system:traction battery
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate. The vehicle later failed to start and was towed to the dealer, where the contact was informed that…
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact had received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the high voltage battery software update was performed. The contact stated that while driving and coming to…
The contact rented a 2024 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The service brakes were depressed, however the vehicle failed to stop as intended. In addition, the contact stated that when the vehicle stopped, the…
While driving on the highway at 65mph, the car suddenly lost power in middle of traffic and stopped. I was barely able to park on side of the road and was facing a severe risk of being crashed into! I was able to restart the vehicle after 7min by holding stop start button for long time
We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at…
Other Jeep Grand Cherokee 4XE years
← 2023 Grand Cherokee 4XE · 2025 Grand Cherokee 4XE →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 Grand Cherokee 4XE | 2 | 1 |
| 2024 | 23 | 2 |
| 2023 Grand Cherokee 4XE | 97 | 3 |
| 2022 Grand Cherokee 4XE | 148 | 12 |
See all Jeep Grand Cherokee 4XE problems by year, every Jeep model, or the Jeep VIN decoder.
Similar Jeep models
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Frequently asked questions
What are the most common problems with the 2024 Jeep Grand Cherokee 4XE?
Owners most often report electrical system, engine, unknown or other problems. The top one, electrical system, accounts for 12 complaints.
Was there a recall on the 2024 Jeep Grand Cherokee 4XE?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 Jeep Grand Cherokee 4XE a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Cherokee 4XE model years, the 2024 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.