2004 Jeep Liberty Problems, Complaints & Recalls
- Compared with other Liberty years
- Far more complaints than other years 5th of 13 for complaints
- Safety recalls
- 7 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1,101 complaints with NHTSA about the 2004 Jeep Liberty. That ranks 5th out of 13 Liberty model years for complaints. The most reported problem area is suspension (456 complaints, 41%), typically at around 52,903 miles. Complaints mention 86 crashes, 39 fires, 72 injuries. There are 7 safety recalls covering this model year. NHTSA has opened 5 defect investigations involving it.
- 1,101owner complaints
- 7safety recalls
- 5NHTSA investigations
- 86complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Jeep Liberty problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Suspension problems | 456 | 41% | 52,903 | “lower ball” (45%) | $1,650 |
| Structure problems | 128 | 12% | 106,986 | “fuel gasoline structure” (62%) | — |
| Visibility problems | 108 | 10% | 63,000 | “window regulator” (42%) | $590 |
| Fuel/propulsion System problems | 93 | 8% | 128,500 | “fuel gasoline structure” (67%) | — |
| Fuel System, Gasoline problems | 93 | 8% | 104,000 | “fuel gasoline structure” (53%) | — |
| Electrical System problems | 80 | 7% | 94,000 | “window regulator” (10%) | — |
| Steering problems | 54 | 5% | 100,000 | “lower ball” (15%) | — |
| Power Train problems | 52 | 5% | 45,075 | “lower ball” (10%) | — |
| Exterior Lighting | 40 | 4% | 79,000 | — | — |
| Air Bags | 39 | 4% | 72,000 | — | — |
| Unknown or Other | 34 | 3% | 100,032 | — | — |
| Engine | 32 | 3% | 132,500 | — | — |
| Engine and Engine Cooling | 27 | 2% | 55,500 | — | — |
| Latches/locks/linkages | 25 | 2% | 50,000 | — | — |
| Service Brakes | 20 | 2% | 115,000 | — | — |
| Vehicle Speed Control | 20 | 2% | 34,360 | — | — |
| Tires | 18 | 2% | 42,000 | — | — |
| Service Brakes, Hydraulic | 17 | 2% | 34,750 | — | — |
| Wheels | 16 | 1% | 103,000 | — | — |
| Seat Belts | 14 | 1% | 59,000 | — | — |
| Visibility/wiper | 13 | 1% | 75,000 | — | — |
| Trailer Hitches | 7 | 1% | 102,000 | — | — |
| Electronic Stability Control (esc) | 6 | 1% | 154,000 | — | — |
| Equipment | 6 | 1% | 64,350 | — | — |
| Seats | 5 | 0% | 133,150 | — | — |
| Parking Brake | 4 | 0% | 38,500 | — | — |
| Equipment Adaptive/mobility | 2 | 0% | 79,500 | — | — |
| Electronic Stability Control | 1 | 0% | 4,800 | — | — |
| Traction Control System | 1 | 0% | 100,908 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Jeep Liberty recalls (7)
Tap a recall to see the problem, the risk and the fix.
Suspension:rear
Problem: Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
Risk: A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
Structure; fuel system, gasoline:storage:tank assembly
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Fix: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Suspension:rear
Problem: In june 2012, chrysler expanded this recall to include model year 2006 and 2007 jeep liberty vehicles, representing an additional 137,176 vehicles. This recall now concerns certain my 2004-2007 jeep liberty vehicles. The total number vehicles being recalled is now 346,900. These vehicles were manufactured from july 3, 2003 through june 29, 2007. The recall addresses those vehicles originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Some vehicles may be equipped with rear lower control arms that can experience a rear suspension lower control arm fracture due to excessive corrosion due to application of road salts during winter weather conditions.
Risk: A fracture of the rear lower control arm may result in a loss of vehicle control and may lead to a vehicle crash.
Fix: Chrysler will notify owners, and dealers will replace the rear lower control arms on all affected vehicles originally sold in, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, free of charge. The safety recall began on march 26, 2012. Owners may contact chrysler at 1-800-853-1403.
Suspension:front:control arm:lower ball joint
Problem: On certain trucks, the constant tension front lower ball joints may experience contamination. If the vehicle is operated for an extended period with this condition, the ball joint may eventually experience wear and looseness.
Risk: When the driver continues to operate the vehicle with this condition, the contamination can lead to corrosion, accelerated wear and possibly separation from the steering knuckle causing a loss of vehicle steering control increasing the risk of a crash.
Fix: Dealers will replace the front lower ball joints free of charge. The recall began on september 11, 2006. Owners should contact daimlerchrysler at 1-800-853-1403.
Engine and engine cooling
Problem: On certain sport utility vehicles equipped with 3.7l engines only, two valve cover studs may interfere with the fuel injector and alternator wiring harnesses.
Risk: Damage to the alternator wiring harness could result in an under hood fire.
Fix: Dealers will add protective caps to the valve cover studs and re-route the affected wiring harness to provide clearance. Owner notification began on july 19, 2004. Owners can contact daimlerchrysler at 1-800-853-1403.
Latches/locks/linkages:doors:latch
Problem: On some sport utility vehicles, certain remote keyless entry (rke) input may cause the body control module (bcm) software to actuate the door lock motors continuously.
Risk: This can cause the lock motor bearings to overheat and seize. If this occurs, the door lock system will become inoperative.
Fix: Dealers will inspect and replace, as necessary, the door latch assemblies and the bcm software will be updated. Owner notification began on may 10, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Equipment:other:labels
Problem: On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label.
Risk: The vehicle owner would not be aware of the tire, wheel, and inflation pressure information for their vehicle.
Fix: Owners will be provided with a corrected tire certification label. Owner notification began on march 1, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Crash Related Fuel Tank Fires (EA12005) — opened Jun 12, 2012, closed Nov 14, 2014, led to recall 13V252000.
- Rear Suspension Control Arm Failure (EA11013) — opened Sep 15, 2011, closed Mar 14, 2012, led to recall 12V085000.
- Rear Suspension Control Arm Failure (PE11013) — opened Apr 18, 2011, closed Sep 15, 2011.
- Front suspension ball joint separation (EA06008) — opened May 31, 2006, closed Aug 24, 2006, led to recall 06V288000.
- Front suspension ball joint separation (PE06004) — opened Jan 6, 2006, closed May 31, 2006.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Original right side lower ball joint broke at 59,000 miles.
Yes I checked for recall on my 04 jeep liberty suspension and there is a recall on it I was driving my jeep and it is pulling so much that it's scary to drive but it's the only vehicle I have to get back and fourth to work so I researched it and everything it's saying on the recall is what is going…
Rt passenger lower ball joint broke. Found out it was an older recall for this when I didn't own the jeep. Want to know if the recall could still be good
Tires shake, grind and make a pulsing noise when trying to stop.
The tires began vibrating no matter what speed. The sidewall became very thin. The tire pressure monitoring sensor light keeps coming on even though the tires and TPMS sensors are brand new
Other Jeep Liberty years
← 2003 Liberty · 2005 Liberty →
| Year | Complaints | Recalls |
|---|---|---|
| 2012 Liberty | 385 | 2 |
| 2011 Liberty | 181 | 3 |
| 2010 Liberty | 197 | 2 |
| 2009 Liberty | 108 | 0 |
| 2008 Liberty | 541 | 4 |
| 2007 Liberty | 703 | 6 |
| 2006 Liberty | 1,372 | 9 |
| 2005 Liberty | 1,118 | 5 |
| 2004 | 1,101 | 7 |
| 2003 Liberty | 1,352 | 7 |
| 2002 Liberty | 1,808 | 8 |
| 2001 Liberty | 10 | 0 |
| 2000 Liberty | 6 | 0 |
See all Jeep Liberty problems by year, every Jeep model, or the Jeep VIN decoder.
Similar Jeep models
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Frequently asked questions
What are the most common problems with the 2004 Jeep Liberty?
Owners most often report suspension, structure, visibility problems. The top one, suspension, accounts for 456 complaints.
Was there a recall on the 2004 Jeep Liberty?
Yes, 7 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Jeep Liberty a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Liberty model years, the 2004 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.