2020 Keystone Impact Problems, Complaints & Recalls
- Compared with other Impact years
- Not enough data 1st of 11 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2020 Keystone Impact. That is the most of any Impact model year in the database (11 years). The most reported problem area is unknown or other (1 complaints, 100%). Complaints mention 1 injury. There are 4 safety recalls covering this model year.
- 1owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Keystone Impact problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2020 Keystone Impact recalls (4)
Tap a recall to see the problem, the risk and the fix.
Equipment:mechanical:integrated jack/leveler/stabilizer
Problem: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Risk: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Equipment:appliance:oven/stove/cooktop; equipment:recreational vehicle/trailer:lpg systems
Problem: Keystone RV Company (Keystone) is recalling certain 2019-2020 Impact 26V, 28V, 29V, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219 recreational trailers, equipped with Dometic 3 burner cooking stoves. The internal O-ring between the saddle valve and the manifold can experience a propane gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Keystone will notify owners, and dealers will remove the existing manifold bolts and seals and install new seals and bolts, free of charge. The recall began February 12, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-398.
Electrical system:wiring
Problem: Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
Risk: A generator that is able to energize the shore power connection may increase the risk of injury.
Fix: Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
Equipment:electrical
Problem: Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Risk: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The trailer door released unexpectedly causing severe personal injuries
Other Keystone Impact years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Impact | 0 | 1 |
| 2023 Impact | 0 | 2 |
| 2022 Impact | 0 | 4 |
| 2021 Impact | 0 | 4 |
| 2020 | 1 | 4 |
| 2019 Impact | 0 | 4 |
| 2018 Impact | 0 | 2 |
| 2017 Impact | 0 | 2 |
| 2016 Impact | 0 | 3 |
| 2015 Impact | 1 | 3 |
| 2014 Impact | 0 | 1 |
See all Keystone Impact problems by year, every Keystone model, or the VIN decoder.
Similar Keystone models
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Frequently asked questions
What are the most common problems with the 2020 Keystone Impact?
Owners most often report unknown or other problems. The top one, unknown or other, accounts for 1 complaint.
Was there a recall on the 2020 Keystone Impact?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Keystone Impact a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Impact model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.