2021 Keystone Impact Problems, Complaints & Recalls

Source: NHTSA · Updated Feb 16, 2023 · 0 owner complaints analyzed

Compared with other Impact years
Not enough data 3rd of 11 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2021 Keystone Impact so far. There are 4 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2021 Keystone Impact recalls (4)

Tap a recall to see the problem, the risk and the fix.

Fuel system, gasoline; equipment:recreational vehicle/trailerFeb 15, 2023 · NHTSA campaign 23V082000 · 5,564 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.

Risk: A failure of the fuel station controller increases the risk of a fire.

Fix: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.

Equipment:mechanical:integrated jack/leveler/stabilizerSep 29, 2022 · NHTSA campaign 22V726000 · 9,678 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Risk: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.

Fuel system, gasoline:storageSep 3, 2020 · NHTSA campaign 20V538000 · 119 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2021 Fuzion recreational trailers (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and 2021 Impact recreational trailers (models 343, 359, 367 and 415). The auxiliary fuel supply tank mounting straps may have been improperly secured with grade 2 bolts instead of grade 5 bolts.

Risk: The grade 2 bolts may break under certain conditions, causing the auxiliary fuel supply tank to detach, increasing the risk of a vehicle crash and/or fire.

Fix: Keystone will notify owners, and dealers will inspect and replace the tank strap mounting bolts, as necessary, free of charge. The recall began October 2, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-385.

Electrical system:wiringJul 24, 2020 · NHTSA campaign 20V428000 · 594 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

Risk: A generator that is able to energize the shore power connection may increase the risk of injury.

Fix: Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Other Keystone Impact years

← 2020 Impact · 2022 Impact →

See all Keystone Impact problems by year, every Keystone model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2021 Keystone Impact?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2021 Keystone Impact?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2021 Keystone Impact a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Impact model years, the 2021 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.