2011 Keystone Passport Problems, Complaints & Recalls
- Compared with other Passport years
- Not enough data 1st of 16 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2011 Keystone Passport. That is the most of any Passport model year in the database (16 years). The most reported problem area is interior lighting (1 complaints, 50%), typically at around 980 miles. There are 3 safety recalls covering this model year.
- 2owner complaints
- 3safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Keystone Passport problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Interior Lighting | 1 | 50% | 980 | — | — |
| Latches/locks/linkages | 1 | 50% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Keystone Passport recalls (3)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:appliance:air conditioner
Problem: Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Risk: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Fix: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
Equipment
Problem: Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
Risk: A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
Fix: Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer service at 1-866-425-4369.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
There was a safety recall on the deadbolt lock cylinder. I went on line and filled out the form to get the replacement. It was suppose to be delivered in 10-12 business days. When it did not arrive, i called fastec industrial. They said they were experiencing extremely high volumes of requests due…
Tl*the contact owns a 2011 keystone passport. The contact stated there was a short in the wiring connected to the light on the ceiling of the slide room. A mechanic diagnosed that the wires had melted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the…
Other Keystone Passport years
← 2010 Passport · 2012 Passport →
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Passport | 2 | 5 |
| 2021 Passport | 0 | 3 |
| 2020 Passport | 1 | 1 |
| 2019 Passport | 0 | 3 |
| 2018 Passport | 1 | 3 |
| 2017 Passport | 1 | 3 |
| 2016 Passport | 0 | 4 |
| 2015 Passport | 0 | 4 |
| 2014 Passport | 1 | 4 |
| 2013 Passport | 0 | 4 |
| 2012 Passport | 0 | 3 |
| 2011 | 2 | 3 |
| 2010 Passport | 1 | 3 |
| 2009 Passport | 1 | 2 |
| 2008 Passport | 0 | 2 |
| 2007 Passport | 2 | 3 |
See all Keystone Passport problems by year, every Keystone model, or the VIN decoder.
Similar Keystone models
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Frequently asked questions
What are the most common problems with the 2011 Keystone Passport?
Owners most often report interior lighting, latches/locks/linkages problems. The top one, interior lighting, accounts for 1 complaint.
Was there a recall on the 2011 Keystone Passport?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Keystone Passport a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Passport model years, the 2011 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.