2017 Keystone Passport Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 29, 2017 · 1 owner complaints analyzed

Compared with other Passport years
Not enough data 4th of 16 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2017 Keystone Passport. That ranks 4th out of 16 Passport model years for complaints. The most reported problem area is service brakes (1 complaints, 100%), typically at around 200 miles. There are 3 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2017 Keystone Passport problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Service Brakes1 · ~200 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Service Brakes1100%200——

One complaint can list several problem areas, so shares can add up to more than 100%.

2017 Keystone Passport recalls (3)

Tap a recall to see the problem, the risk and the fix.

EquipmentNov 22, 2017 · NHTSA campaign 17V755000 · 1,205,997 vehicles

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment:appliance:air conditionerAug 15, 2016 · NHTSA campaign 16V600000 · 51,585 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.

Risk: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.

Fix: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.

Suspension:rear:axle:non-powered axle assemblyMay 11, 2016 · NHTSA campaign 16V291000 · 21 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.

Risk: If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.

Fix: Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The trailer had a severed brake wire, the result of an installation issue. The wire was too loose and was allowed to rest on rotating components. The other three wheels also had loose wires that the technician had to secure, though they didn't need to be mended. The problem was first noticed while…

Service Brakes · received Oct 14, 2017 · NHTSA complaint 11033369

Other Keystone Passport years

← 2016 Passport · 2018 Passport →

See all Keystone Passport problems by year, every Keystone model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2017 Keystone Passport?

Owners most often report service brakes problems. The top one, service brakes, accounts for 1 complaint.

Was there a recall on the 2017 Keystone Passport?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2017 Keystone Passport a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Passport model years, the 2017 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.