2004 Keystone Raptor Problems, Complaints & Recalls

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Problem: On certain recreational vehicles equipped with a 9 volt battery operated carbon monoxide (co) detector, if the battery in the detector goes dead or is removed, the detector will not function and therefore can not warn the occupants if co reaches a harmful level.

Risk: If co reaches a harmful level, serious illness or death could result to the occupants.

Fix: Dealers will install a hard wired 12 volt co detectors free of charge. The recall began on june 5, 2006. Owners may contact keystone at 866-425-4369.

Problem: On certain model rp3612 ds fw fifth wheel recreational vehicles, cracking in the steel surrounding the pinbox (hitch) can occur. The cracks are specifically in the attachment welds between the pinbox and the surrounding frame structure.

Risk: This can cause partial or complete separation of the pinbox from the frame increasing the risk of a crash.

Fix: Dealers will replace the pinbox with an air-ride pinbox. Owner notification began february 23, 2004. Owners should contact keystone at 1-866-425-4369.