2004 Keystone Sprinter Problems, Complaints & Recalls
- Compared with other Sprinter years
- Not enough data 1st of 26 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 9 complaints with NHTSA about the 2004 Keystone Sprinter. That is the most of any Sprinter model year in the database (26 years). The most reported problem area is tires (4 complaints, 44%), typically at around 2,750 miles. Complaints mention 1 fire. There are 3 safety recalls covering this model year.
- 9owner complaints
- 3safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Keystone Sprinter problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Tires | 4 | 44% | 2,750 | — | — |
| Equipment | 2 | 22% | — | — | — |
| Suspension | 2 | 22% | — | — | — |
| Electrical System | 1 | 11% | 5,000 | — | — |
| Structure | 1 | 11% | 5,000 | — | — |
| Wheels | 1 | 11% | 2,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Keystone Sprinter recalls (3)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational vehicle/trailer
Problem: Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
Fix: Keystone is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone at 1-866-425-4369.
Equipment:recreational vehicle/trailer
Problem: Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
Risk: This could result in a fire.
Fix: Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My 5th wheel camper model 252 fwrls has a gvwr 8200 and the tires (st205/75r15c) have a 1820 rating @ 50 psi (max) with two axles equaling a total of 4 tires the max load is 7280. Therefore, the camper is overloaded 920 lbs based on the tire/wheel maximum load capacity. Isn't this illegal. I always…
Tl* the contact owns a 2004 keystone sprinter fifth wheel. The contact stated that the vehicle was equipped with a ladder that was mounted on the rear by the manufacturer. The screws that were used to mount the later ended up penetrating an electrical wire. The contact noticed the problem when he…
Domestic company regarding refrigerator recall. 2004 sprinter travel trailer was purchased new. *dt the consumer stated he never received a recall notice in the mail. The consumer was only been able to find one dealer who made service calls to homes, but they charged $240.00. The consumer stated he…
My 2004 keystone sprinter 293 fifth wheel caught fire while parked in my driveway. The charlotte, nc fire investigator suspects it started at the refrigerator. My refrigerator is part of the dometic recall. My insurance company is in the process of investigating if the refrigerator design was the…
The weakest link i own a 2004 keystone sprinter. This rv unit has 30,000 towed miles. This rv has the double eye suspension system. During my travels in 2007 a set of shackle plates broke. This part failure has resulted in a $1500.00 loss including a bent axle, suspension parts and damaged tires…
Other Keystone Sprinter years
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See all Keystone Sprinter problems by year, every Keystone model, or the VIN decoder.
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Frequently asked questions
What are the most common problems with the 2004 Keystone Sprinter?
Owners most often report tires, equipment, suspension problems. The top one, tires, accounts for 4 complaints.
Was there a recall on the 2004 Keystone Sprinter?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Keystone Sprinter a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.