2015 Keystone Sprinter Problems, Complaints & Recalls

Source: NHTSA · Updated Feb 27, 2019 · 1 owner complaints analyzed

Compared with other Sprinter years
Not enough data 10th of 26 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2015 Keystone Sprinter. That ranks 10th out of 26 Sprinter model years for complaints. The most reported problem area is wheels (1 complaints, 100%), typically at around 7,000 miles. There are 3 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2015 Keystone Sprinter problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Wheels1 · ~7,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Wheels1100%7,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

2015 Keystone Sprinter recalls (3)

Tap a recall to see the problem, the risk and the fix.

EquipmentNov 22, 2017 · NHTSA campaign 17V755000 · 1,205,997 vehicles

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment:recreational vehicle/trailerMay 27, 2015 · NHTSA campaign 15V317000 · 1,529 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.

Suspension:rear:axle:non-powered axle assemblyApr 7, 2015 · NHTSA campaign 15V207000 · 2,260 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

TL* THE CONTACT OWNS A 2015 KEYSTONE SPRINTER. WHILE DRIVING, THE REAR WHEELS WERE OUT OF ALIGNMENT AND CAUSED WEAR AND TEAR ON THE TIRES. NORTHSIDE FAMILY RV (1700 N BROADWAY, LEXINGTON, KY 40505, [redacted]) DIAGNOSED THAT A REALIGNMENT WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE…

Wheels · received Feb 27, 2019 · NHTSA complaint 11182878

Other Keystone Sprinter years

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Frequently asked questions

What are the most common problems with the 2015 Keystone Sprinter?

Owners most often report wheels problems. The top one, wheels, accounts for 1 complaint.

Was there a recall on the 2015 Keystone Sprinter?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2015 Keystone Sprinter a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter model years, the 2015 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.