2025 KIA Sorento Hybrid Problems, Complaints & Recalls
- Compared with other Sorento Hybrid years
- Far more complaints than other years 1st of 6 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 45 complaints with NHTSA about the 2025 KIA Sorento Hybrid. That is the most of any Sorento Hybrid model year in the database (6 years). The most reported problem area is engine (23 complaints, 51%), typically at around 11,000 miles. Complaints mention 1 crash, 2 injuries. There are 2 safety recalls covering this model year.
- 45owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2025 KIA Sorento Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 23 | 51% | 11,000 | — | — |
| Power Train | 18 | 40% | 16,386 | — | — |
| Fuel/propulsion System | 16 | 36% | — | — | — |
| Unknown or Other | 10 | 22% | — | — | — |
| Electrical System | 9 | 20% | — | — | — |
| Vehicle Speed Control | 4 | 9% | — | — | — |
| Air Bags | 1 | 2% | — | — | — |
| Engine and Engine Cooling | 1 | 2% | 2,000 | — | — |
| Lane Departure | 1 | 2% | — | — | — |
| Visibility/wiper | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2025 KIA Sorento Hybrid recalls (2)
Tap a recall to see the problem, the risk and the fix.
Electrical system: instrument cluster/panel
Problem: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Exterior lighting:tail lights; electrical system:body control module:software; exterior lighting:headlights
Problem: Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Fix: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I am submitting this complaint to report two separate incidents involving a sudden and significant loss of acceleration in my vehicle while merging onto the freeway. These incidents created dangerous driving conditions and placed both myself and my children at risk. First Incident â July 2026 In…
XXX - 9:35am EST: Lost acceleration power while driving on interstate, hybrid battery rapidly depleted forcing gas engine to engage at high RPMs in effort to maintain speed and charge hybrid battery. Decelerated from 65mph to roughly 40 mph within 1 mile of traveling distance, resulting in…
While driving in our Kia Sorento 2025 on XXX, completely secluded from any other traffic or road hazards, the sunroof exploded outward. The explosion was very loud and startled my wife, who was driving, almost causing a single-car accident. This is the second time this has happened in our family…
While driving in a 55mph highway, I lost all accelerative power in my KIA Sorento Hybrid, driving my speed down to 25mph with vehicles behind me and no shoulder to pull onto. When I put my foot on the accelerator, the rmps on the dash would go all the way up 3000-4000 rpms, but there wasn't even a…
The central ccNC infotainment display screen on my 2025 Kia Sorento Hybrid intermittently and now permanently failed (blank/black screen). This total display blackout completely disables the backup camera system (FMVSS 111 non-compliance) and critical vehicle setting controls. The issue first began…
Other KIA Sorento Hybrid years
← 2024 Sorento Hybrid · 2026 Sorento Hybrid →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Sorento Hybrid | 3 | 1 |
| 2025 | 45 | 2 |
| 2024 Sorento Hybrid | 6 | 0 |
| 2023 Sorento Hybrid | 32 | 2 |
| 2022 Sorento Hybrid | 12 | 4 |
| 2021 Sorento Hybrid | 21 | 2 |
See all KIA Sorento Hybrid problems by year, every KIA model, or the KIA VIN decoder.
Similar KIA models
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Frequently asked questions
What are the most common problems with the 2025 KIA Sorento Hybrid?
Owners most often report engine, power train, fuel/propulsion system problems. The top one, engine, accounts for 23 complaints.
Was there a recall on the 2025 KIA Sorento Hybrid?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2025 KIA Sorento Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sorento Hybrid model years, the 2025 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.