KIA Sorento Suspension Problems
Owners have filed 222 complaints with NHTSA about suspension problems on the KIA Sorento across 17 model years. The 2011 model year has the most (56). The words owners use most often: “rear axle” (11% of reports).
- 222suspension complaints
- —median miles at failure
- 7mention a crash
- 3mention an injury
- 1related recalls
- 28%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Rear axle: mentioned in 25 of 222 complaints (11%)
- Control arm: mentioned in 20 of 222 complaints (9%)
- Completely rusted: mentioned in 12 of 222 complaints (5%)
At what mileage do suspension problems happen?
Based on 163 complaints that reported the odometer reading.
How serious are the reports?
Of 222 complaints, 7 mention a crash, 3 a fire, 3 an injury.
KIA Sorento suspension complaints by model year
| Model year | Suspension complaints | Share of that year | Median miles |
|---|---|---|---|
| 2022 Sorento | 3 | 2% | 78,000 |
| 2020 Sorento | 2 | 1% | — |
| 2019 Sorento | 2 | 0% | — |
| 2017 Sorento | 2 | 0% | 6,000 |
| 2016 Sorento | 12 | 1% | 39,000 |
| 2015 Sorento | 4 | 1% | 62,800 |
| 2014 Sorento | 16 | 2% | 65,190 |
| 2013 Sorento | 11 | 1% | 50,089 |
| 2012 Sorento | 22 | 3% | 65,000 |
| 2011 Sorento | 56 | 4% | 50,000 |
| 2010 Sorento | 1 | 33% | 24,000 |
| 2008 Sorento | 6 | 3% | 75,000 |
| 2007 Sorento | 3 | 2% | 45,000 |
| 2006 Sorento | 10 | 4% | 120,000 |
| 2005 Sorento | 25 | 8% | 108,000 |
| 2004 Sorento | 30 | 14% | 103,000 |
| 2003 Sorento | 17 | 6% | 79,000 |
When owners reported it
Related recalls (1)
Suspension:rear
Model years: 2016
Problem: Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Risk: The improper weld may break, affecting the rear suspension alignment, thereby increasing the risk of a crash.
Fix: Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact Kia Customer Service Department at 1-800-333-4542. Kia's number for this recall is SC137.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Unknown
I had taken the Kia Sorrento to a local shop to get an oil change, and Mavis tire had discovered that the rear suspension and rear subframe were severely corroded with rust and I was told that the car is unsafe to drive. I had noticed as well that my brakes would not normally stop when I go to…
Rear Subframe rust, sudden excessive suspension instability and excessive vibration while driving. A ârecallâ issue in UK but not the US ??
I tried months ago to have my 2011 KIA Sorento LX 3.5L v6 AWD to get the recalls fixed @ KIA in Yorkville,New York. They said they couldn't fix the recalls that were on the vehicle because supposedly the suspension is unsafe. But I already had the vehicle on a lift 4 times since,6 times total to…
Subframe, in the rear, where lateral arms are connected completely rusted off from the rest of the subframe. The control arm has broken off and is now rubbing against fuel tank. Car is unrepairable and undrivable.
Frequently asked questions
Do all KIA Sorentos have suspension problems?
No. NHTSA has 222 owner complaints about suspension for the KIA Sorento. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the KIA Sorento suspension?
Yes: 1 safety recall list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about suspension problems on the KIA Sorento?
The most frequent phrase is “rear axle”, in 25 of 222 complaints, followed by “control arm” (20).
Other KIA Sorento problems
- Engine problems (3,847)
- Electrical System problems (1,396)
- Power Train problems (1,187)
- Structure problems (936)
- Exterior Lighting problems (845)
- Air Bags problems (717)
- Steering problems (542)
- Fuel/propulsion System problems (409)
See all KIA Sorento problems.