2004 KIA Sorento Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 20, 2021 · 220 owner complaints analyzed

Compared with other Sorento years
About as many complaints as other years 14th of 24 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 220 complaints with NHTSA about the 2004 KIA Sorento. That ranks 14th out of 24 Sorento model years for complaints. The most reported problem area is engine (46 complaints, 21%), typically at around 112,000 miles. Complaints mention 11 crashes, 12 fires, 16 injuries. There are no safety recalls on file for this model year.

KIA Sorento
Kia Sorento 2.2 CRDi DCT AWD Platinum (IV, Facelift). Representative photo; appearance varies by model year. Photo: © M 93, CC BY-SA 3.0 de, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 KIA Sorento problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine46 · ~112,000 mi
Engine and Engine Cooling46 · ~68,000 mi
Power Train40 · ~84,235 mi
Suspension30 · ~103,000 mi
Electrical System28 · ~96,200 mi
Structure28 · ~122,500 mi
Steering24 · ~99,000 mi
Air Bags14 · ~89,450 mi
Exterior Lighting14 · ~55,500 mi
Unknown or Other13 · ~124,094 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine4621%112,000——
Engine and Engine Cooling4621%68,000——
Power Train4018%84,235——
Suspension3014%103,000——
Electrical System2813%96,200——
Structure2813%122,500——
Steering2411%99,000——
Air Bags146%89,450——
Exterior Lighting146%55,500——
Unknown or Other136%124,094——
Fuel/propulsion System84%120,000——
Service Brakes73%116,000——
Vehicle Speed Control73%109,000——
Fuel System, Gasoline63%106,000——
Service Brakes, Hydraulic42%33,700——
Tires42%52,501——
Equipment31%148,500——
Electronic Stability Control (esc)21%100,000——
Visibility21%64,000——
Wheels21%101,696——
Seat Belts10%———
Seats10%1,500——
Visibility/wiper10%138,057——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2013, with 23 complaints
2004: 112004112005: 442006: 2200622007: 18182008: 202008202009: 882010: 112010112011: 19192012: 142012142013: 23232014: 212014212015: 20202016: 212016212017: 552018: 102018102019: 992020: 3202032021: 11

n = 220 complaints · Source: NHTSA

2004 KIA Sorento recalls (0)

No safety recalls are on file for the 2004 KIA Sorento.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Crank pully bolt snapped. Causing crank pully to fall, and critical belts to fail.

Power Train · received Dec 20, 2021 · NHTSA complaint 11444487

This kia was housed and stored in a garage for most of its life and driven only in the summer. In the winters of michigan is was housed in a clean dry garage. This kia was a 2 owner car. I am the second owner. I had driven it one winter and this summer took it to get an alignment because it pulled…

Structure · received Aug 25, 2020 · NHTSA complaint 11351192

While my daughter was driving on the highway, the brakes failed. The mechanic showed me the brake lines toward the rear suspension rusted through. Also the support for the rearend rusted through making the vehicle dangerous to drive. The brake lines from front to back were changed and i am looking…

Structure · received Jan 21, 2020 · NHTSA complaint 11300856

2004 kia sorrento 97,000 miles. The left and right side rear control arm brackets rusted off.

Suspension · received Jan 10, 2020 · NHTSA complaint 11298476

I bought my 04 sorento from my aunt who was the only owner. It had a power steering issue at that time which took several attenpts to fix. About a month later we we visiting family and had to turn around. Upon stopping we noticed smoke from the engine compartment so i grabbed my 4 y/o daughter out…

Electrical System · received Oct 26, 2019 · NHTSA complaint 11271165

Other KIA Sorento years

← 2003 Sorento · 2005 Sorento →

See all KIA Sorento problems by year, every KIA model, or the KIA VIN decoder.

Similar KIA models

Embed this 2004 KIA Sorento badge on your site

Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.

Frequently asked questions

What are the most common problems with the 2004 KIA Sorento?

Owners most often report engine, engine and engine cooling, power train problems. The top one, engine, accounts for 46 complaints.

Was there a recall on the 2004 KIA Sorento?

No safety recalls are on file for this model year.

Was the 2004 KIA Sorento a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sorento model years, the 2004 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.