2007 Lexus ES350 Air Bags Problems

Source: NHTSA · Updated Sep 17, 2021 · 253 complaints analyzed

Owners have filed 253 complaints with NHTSA about air bags problems on the 2007 Lexus ES350, 47% of all complaints for this model year. Half of the reports with a mileage happened before 69,951 miles. The words owners use most often: “takata air bags” (34% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Takata air bags: mentioned in 86 of 253 complaints (34%)
  • Passenger seat: mentioned in 28 of 253 complaints (11%)

At what mileage do air bags problems happen?

Based on 49 complaints that reported the odometer reading.

Under 10k miles9 · 18%
10k–25k miles4 · 8%
25k–50k miles6 · 12%
50k–75k miles8 · 16%
75k–100k miles10 · 20%
100k–150k miles8 · 16%
150k+ miles4 · 8%

How serious are the reports?

Of 253 complaints, 9 mention a crash, 7 an injury.

Lexus ES350 air bags complaints by model year

Peak: 2007, with 253 complaints
2007: 25320072532008: 17020081702009: 10120091012010: 10820101082011: 14520111452012: 772012772013: 4201342014: 3201432016: 2201622017: 2201722020: 220202

n = 867 complaints · Source: NHTSA

Model yearAir Bags complaintsShare of that yearMedian miles
2020 ES350240%—
2017 ES35029%9,900
2016 ES350210%24,000
2014 ES350311%101,000
2013 ES350417%43,725
2012 ES3507787%40,000
2011 ES35014595%47,000
2010 ES35010879%52,500
2009 ES35010170%43,000
2008 ES35017067%62,000
2007 ES35025347%69,951

When owners reported it

Peak: 2017, with 154 complaints
2006: 4200642007: 102007102008: 2200822009: 2200922010: 2201022013: 2201322014: 1201412015: 1201512016: 672016672017: 15420171542018: 6201862019: 220192

n = 253 complaints · Source: NHTSA

Related recalls (3)

Air bags:frontal:passenger side:inflator module; air bags:frontal:driver side:inflator moduleOct 17, 2019 · NHTSA campaign 19V741000 · 928,220 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Air bags:frontal:passenger side:inflator moduleJan 9, 2017 · NHTSA campaign 17V006000 · 577,875 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Fix: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

Air bags:frontal:passenger side:inflator moduleMay 23, 2016 · NHTSA campaign 16V340000 · 1,754,517 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Fix: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Sticky dashboard cannot be repaired due to manufacturer defect

Received Apr 15, 2019 · NHTSA complaint 11196483

Lexus es 350 2007 dashboard is melting and compromised. Due to the sticky mess the airbags will not deploy properly and death will likely occur. Very concerned about the toxicity of the dashboard as well. It's melting, changing color from black to white and cracking. This carcinogenic material is…

Received Jan 16, 2019 · NHTSA complaint 11170438

Dashboard melted. While driving, cannot see through the windshield as a result of this unsafe condition.

Received Dec 28, 2018 · NHTSA complaint 11163857

Frequently asked questions

Do all 2007 Lexus ES350s have air bags problems?

No. NHTSA has 253 owner complaints about air bags for the 2007 Lexus ES350 (47% of the 539 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2007 Lexus ES350 air bags?

Yes: 3 safety recalls list air bags. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do air bags problems start?

The median reported mileage is 69,951 miles: half of the reports with a mileage came before that.

What do owners say about air bags problems on the 2007 Lexus ES350?

The most frequent phrase is “takata air bags”, in 86 of 253 complaints, followed by “passenger seat” (28).

Other 2007 Lexus ES350 problems

See all 2007 Lexus ES350 problems or air bags problems across all ES350 years.