2020 Lexus ES350 Problems, Complaints & Recalls
- Compared with other ES350 years
- Not enough data 12th of 17 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 5 complaints with NHTSA about the 2020 Lexus ES350. That ranks 12th out of 17 ES350 model years for complaints. The most reported problem area is air bags (2 complaints, 40%). Complaints mention 3 crashes, 4 injuries. There is 1 safety recall covering this model year.
- 5owner complaints
- 1safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Lexus ES350 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 2 | 40% | — | — | — |
| Electrical System | 2 | 40% | — | — | — |
| Forward Collision Avoidance | 2 | 40% | — | — | — |
| Seat Belts | 1 | 20% | — | — | — |
| Service Brakes | 1 | 20% | — | — | — |
| Unknown or Other | 1 | 20% | — | — | — |
| Vehicle Speed Control | 1 | 20% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Lexus ES350 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Fuel system, gasoline:delivery:fuel pump
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The safety features on my Lexus ES 350 2020 malfunctioned on 10/16/2022 â¢Cruise control with radar functionality to speed up, slow down or stop, based upon my speed setting did not work at that moment. It did work my entire trip, which was a drive to Tallahassee from our residence on Friday and…
On Friday, June 03, 2022 as I was leaving the dealership in the 2020 Lexus ES 350 loaner vehicle, I put the car in reverse to back away from the wall, and then put the car from reverse into drive that resulted in it lurching forward momentarily. I did not hear the engine revving, probably because I…
I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the…
The DCM not working.. i did update and rest the DCM my Dealership and still not working
I was driving on freeway 5 south, in a carpool lane, all of sudden another car slammed to my rear door on the right side, caused my car to spin out of control, went accross the freeway and slammed to the left rear wheels of the incoming 18 wheelers big rig, but none of the airbags inside the brand…
Other Lexus ES350 years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 ES350 | 1 | 0 |
| 2022 ES350 | 2 | 0 |
| 2021 ES350 | 5 | 0 |
| 2020 | 5 | 1 |
| 2019 ES350 | 5 | 2 |
| 2018 ES350 | 5 | 2 |
| 2017 ES350 | 22 | 1 |
| 2016 ES350 | 21 | 1 |
| 2015 ES350 | 16 | 1 |
| 2014 ES350 | 28 | 1 |
| 2013 ES350 | 23 | 1 |
| 2012 ES350 | 89 | 3 |
| 2011 ES350 | 153 | 3 |
| 2010 ES350 | 137 | 5 |
| 2009 ES350 | 145 | 5 |
| 2008 ES350 | 255 | 4 |
| 2007 ES350 | 539 | 4 |
See all Lexus ES350 problems by year, every Lexus model, or the Lexus VIN decoder.
Similar Lexus models
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Frequently asked questions
What are the most common problems with the 2020 Lexus ES350?
Owners most often report air bags, electrical system, forward collision avoidance problems. The top one, air bags, accounts for 2 complaints.
Was there a recall on the 2020 Lexus ES350?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Lexus ES350 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ES350 model years, the 2020 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.