Lexus ES350 Vehicle Speed Control Problems
Owners have filed 213 complaints with NHTSA about vehicle speed control problems on the Lexus ES350 across 13 model years. The 2007 model year has the most (127). The words owners use most often: “suddenly accelerated” (15% of reports).
- 213vehicle speed control complaints
- —median miles at failure
- 83mention a crash
- 46mention an injury
- 1related recalls
- 45%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Suddenly accelerated: mentioned in 32 of 213 complaints (15%)
- Floor mats: mentioned in 20 of 213 complaints (9%)
- Unintended acceleration: mentioned in 19 of 213 complaints (9%)
- Applied brakes: mentioned in 14 of 213 complaints (7%)
At what mileage do vehicle speed control problems happen?
Based on 171 complaints that reported the odometer reading.
How serious are the reports?
Of 213 complaints, 83 mention a crash, 4 a fire, 46 an injury.
Lexus ES350 vehicle speed control complaints by model year
| Model year | Vehicle Speed Control complaints | Share of that year | Median miles |
|---|---|---|---|
| 2020 ES350 | 1 | 20% | — |
| 2018 ES350 | 2 | 40% | 33,125 |
| 2017 ES350 | 1 | 5% | 7,500 |
| 2016 ES350 | 2 | 10% | 2,850 |
| 2015 ES350 | 2 | 13% | 25 |
| 2014 ES350 | 1 | 4% | 175 |
| 2013 ES350 | 3 | 13% | 6,000 |
| 2012 ES350 | 2 | 2% | 43,500 |
| 2011 ES350 | 2 | 1% | 89,000 |
| 2010 ES350 | 7 | 5% | 15,400 |
| 2009 ES350 | 24 | 17% | 13,849 |
| 2008 ES350 | 39 | 15% | 18,887 |
| 2007 ES350 | 127 | 24% | 16,857 |
When owners reported it
Related recalls (1)
Vehicle speed control:accelerator pedal
Model years: 2007, 2008, 2009, 2010
Problem: Toyota is recalling certain model year 2004-2010 passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
Risk: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Fix: Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. These changes address the risk of pedal entrapment due to interference with the floor mat. Redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. Also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. Additionally, software modifications will be installed on camry, avalon and lexus es 350, is 350 and is 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. Toyota will begin mailing letters to owners on december 31, 2009. Owners may contact toyota at 1-800-331-4331, lexus at 1-800-255-3987.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2018 Lexus ES350. The contact stated that while driving approximately 5 MPH and making a left turn into a parking lot, the vehicle suddenly experienced unintended acceleration driving to the opposite side of the parking lot before the vehicle shut off. The contact stated that…
The contact owns a 2008 Lexus ES350. The contact stated that the TPMS warning light showed that the tire pressure was low. The contact took the vehicle to the dealer to be repaired. While attempting to reverse out of a parking lot, the vehicle independently accelerated forward at 60 MPH. The…
The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal…
I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the…
Tl* the contact owned a 2011 lexus es350. The contact stated that while her son was driving at 70 mph, without warning an abnormal noise was heard coming from the passenger wheel and within seconds he lost control of the vehicle crashing into a ditch and flipping over. The driver depressed the…
Frequently asked questions
Do all Lexus ES350s have vehicle speed control problems?
No. NHTSA has 213 owner complaints about vehicle speed control for the Lexus ES350. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Lexus ES350 vehicle speed control?
Yes: 1 safety recall list vehicle speed control. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about vehicle speed control problems on the Lexus ES350?
The most frequent phrase is “suddenly accelerated”, in 32 of 213 complaints, followed by “floor mats” (20).
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