2010 Lexus HS 250 Hybrid Problems, Complaints & Recalls
- Compared with other HS 250 Hybrid years
- Not enough data 1st of 2 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 76 complaints with NHTSA about the 2010 Lexus HS 250 Hybrid. That is the most of any HS 250 Hybrid model year in the database (2 years). The most reported problem area is suspension (30 complaints, 39%), typically at around 71,150 miles. Complaints mention 9 crashes, 5 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 76owner complaints
- 4safety recalls
- 1NHTSA investigations
- 9complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2010 Lexus HS 250 Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Suspension | 30 | 39% | 71,150 | — | — |
| Service Brakes | 20 | 26% | 83,000 | — | — |
| Electrical System | 15 | 20% | 81,000 | — | — |
| Electronic Stability Control (esc) | 6 | 8% | 72,890 | — | — |
| Engine | 5 | 7% | 81,000 | — | — |
| Vehicle Speed Control | 5 | 7% | 50,000 | — | — |
| Exterior Lighting | 3 | 4% | 81,140 | — | — |
| Unknown or Other | 3 | 4% | 133,000 | — | — |
| Air Bags | 2 | 3% | 70,000 | — | — |
| Fuel/propulsion System | 2 | 3% | 30,000 | — | — |
| Power Train | 2 | 3% | 107,000 | — | — |
| Visibility | 2 | 3% | 33,500 | — | — |
| Hybrid Propulsion System | 1 | 1% | 100,000 | — | — |
| Service Brakes, Air | 1 | 1% | 75,000 | — | — |
| Structure | 1 | 1% | 75,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2010 Lexus HS 250 Hybrid recalls (4)
Tap a recall to see the problem, the risk and the fix.
Electrical system
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.
Risk: A complete loss of motive power can increase the risk of a crash.
Fix: Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.
Suspension:rear
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Suspension:rear
Problem: Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Suspension:rear
Problem: Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Low-speed surging (DP15007) — opened Oct 19, 2015, closed Feb 25, 2016.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH in traffic, he depressed the brake pedal for slowing traffic ahead however, the brake pedal became firm and failed to respond as needed. The contact stated he depressed the brake pedal with more force…
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while her daughter was driving at an undisclosed speed, the brake pedal was depressed but felt stiff and the vehicle failed to respond. There was no warning light illuminated. The contact's daughter swerved between vehicles to prevent a…
The contact owns a 2010 Lexus HS 250 HYBRID. The contact stated that while driving approximately 20 MPH and attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The vehicle began to swerve and displayed a tugging with the steering wheel. The contact was…
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated that while her daughter was attempting to reverse, the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transaxle assembly needed to be replaced. The vehicle was not…
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal to avoid traffic however, the brake pedal felt loosened and the vehicle started to swerve from the left to the right. Additionally, the contact stated that the…
Other Lexus HS 250 Hybrid years
| Year | Complaints | Recalls |
|---|---|---|
| 2011 HS 250 Hybrid | 3 | 0 |
| 2010 | 76 | 4 |
See all Lexus HS 250 Hybrid problems by year, every Lexus model, or the Lexus VIN decoder.
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Frequently asked questions
What are the most common problems with the 2010 Lexus HS 250 Hybrid?
Owners most often report suspension, service brakes, electrical system problems. The top one, suspension, accounts for 30 complaints.
Was there a recall on the 2010 Lexus HS 250 Hybrid?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2010 Lexus HS 250 Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other HS 250 Hybrid model years, the 2010 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.