2013 Lexus IS 250 Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 17, 2021 · 5 owner complaints analyzed

Compared with other IS 250 years
Not enough data 10th of 11 for complaints
NHTSA crash rating
4 out of 5 stars

Owners have filed 5 complaints with NHTSA about the 2013 Lexus IS 250. That ranks 10th out of 11 IS 250 model years for complaints. The most reported problem area is air bags (2 complaints, 40%), typically at around 50,000 miles. Complaints mention 1 crash, 1 injury. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2013 Lexus IS 250 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags2 · ~50,000 mi
Wheels2 · ~19,001 mi
Engine1 · ~40,000 mi
Steering1 · ~38,000 mi
Suspension1 · ~1 mi
Vehicle Speed Control1 · ~50,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags240%50,000——
Wheels240%19,001——
Engine120%40,000——
Steering120%38,000——
Suspension120%1——
Vehicle Speed Control120%50,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2018, with 2 complaints
2016: 1201612018: 2201822019: 220192

n = 5 complaints · Source: NHTSA

2013 Lexus IS 250 recalls (2)

Tap a recall to see the problem, the risk and the fix.

Air bags:frontal:passenger side:inflator moduleJan 9, 2019 · NHTSA campaign 19V005000 · 1,299,448 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Air bags:frontal:passenger side:inflator moduleJan 9, 2018 · NHTSA campaign 18V024000 · 628,018 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tl* the contact's mother owns a 2013 lexus is 250. While the driver was attempting to park the vehicle, the gear shift lever was placed in park with the brake pedal depressed. Suddenly, the vehicle accelerated independently, drove over a curb, struck a tree, and struck a parked vehicle. The air…

Air Bags · received Dec 9, 2019 · NHTSA complaint 11287952

When steering wheel is turned to the right while driving. A metal scraping noise occurs. This has been fixed several times but keeps occuring more often. This only happens when car is in motion. And i believe it has something to do with the placement of the brake shield. As if something is pressing…

Steering · received Jun 18, 2019 · NHTSA complaint 11220934

The engine could stall in the middle of driving because of misfire. My lexus 250 only 40k mileage and always do proper maintenance to the engine every 3000 mile. I do research that lexus is 250 cause carbon build up because of the wrong design of the direct injection. Here's the youtube link…

Engine · received Jul 27, 2018 · NHTSA complaint 11114087

Tl* takata recall. The contact owns a 2013 lexus is 250c. The contact received notification of nhtsa campaign number: 18v024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…

Air Bags · received Feb 15, 2018 · NHTSA complaint 11073068

The problem that many is250 lexus owners are having with the front tires wearing out or tearing from the inside. I have found that the issue is the suspension where the front tire and a cotter pin meet every time you hit a bump or pot hole. This has caused great damage to both front tires to the…

Suspension · received May 1, 2016 · NHTSA complaint 10862390

Other Lexus IS 250 years

← 2012 IS 250 · 2014 IS 250 →

See all Lexus IS 250 problems by year, every Lexus model, or the Lexus VIN decoder.

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Frequently asked questions

What are the most common problems with the 2013 Lexus IS 250?

Owners most often report air bags, wheels, engine problems. The top one, air bags, accounts for 2 complaints.

Was there a recall on the 2013 Lexus IS 250?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2013 Lexus IS 250 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other IS 250 model years, the 2013 has too little data to compare, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.