Lexus IS 250 Structure Problems

Source: NHTSA · Updated May 1, 2023 · 158 complaints analyzed

Owners have filed 158 complaints with NHTSA about structure problems on the Lexus IS 250 across 10 model years. The 2007 model year has the most (59). The words owners use most often: “door panels” (30% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Door panels: mentioned in 48 of 158 complaints (30%)
  • Melting dashboard: mentioned in 15 of 158 complaints (9%)
  • Dash board: mentioned in 14 of 158 complaints (9%)
  • Glare windshield: mentioned in 10 of 158 complaints (6%)

At what mileage do structure problems happen?

Based on 102 complaints that reported the odometer reading.

Under 10k miles7 · 7%
10k–25k miles3 · 3%
25k–50k miles17 · 17%
50k–75k miles26 · 25%
75k–100k miles27 · 26%
100k–150k miles16 · 16%
150k+ miles6 · 6%

How serious are the reports?

Of 158 complaints, 5 mention a crash, 2 a fire, 6 an injury.

Lexus IS 250 structure complaints by model year

Peak: 2007, with 59 complaints
2006: 532006532007: 592007592008: 292008292009: 6200962010: 2201022011: 1201112012: 3201232014: 3201432015: 1201512016: 120161

n = 158 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2016 IS 2501100%—
2015 IS 25016%69,000
2014 IS 25039%18,370
2012 IS 250318%22,700
2011 IS 25013%1,500
2010 IS 25025%58,647
2009 IS 250613%72,000
2008 IS 2502923%60,000
2007 IS 2505928%77,500
2006 IS 2505328%78,000

When owners reported it

Peak: 2014, with 74 complaints
2006: 1200612008: 112009: 4200942010: 222011: 2201122012: 222013: 6201362014: 74742015: 132015132016: 21212017: 8201782018: 13132019: 7201972020: 112021: 2202122023: 11

n = 158 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists structure for the Lexus IS 250. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2015 Lexus IS250. The contact stated that while operating the vehicle, the radio was inoperable. Upon inspection, the contact discovered that electrical connections located in the trunk space were submerged in water. The cause of the water intrusion was not yet determined. The…

Received May 1, 2023 · NHTSA complaint 11519732

Headlights are not sealed properly and moisture in the air rusts the lightbulb and they have to replace the whole headlamp!

Received Sep 17, 2021 · NHTSA complaint 11433333

Tl* the contact owns a 2007 lexus is 250. The contact stated that the dashboard was sticky which created a glare on the windshield while driving. The contact was concerned for her safety due to the glare impairing her vision of the roadway. The vehicle was not taken to a dealer or an independent…

Received Feb 18, 2021 · NHTSA complaint 11396813

TL* THE CONTACT OWNS A 2007 LEXUS IS200. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN SUNLIGHT, THE DASHBOARD MELTED. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE DASHBOARD HAVING A SHINY, CAUSING THE SUNLIGHT TO BE REFLECTED WHICH BLOCKED THE CONTACT'S EYESIGHT. LEXUS OF ROSEVILLE…

Received Jun 2, 2020 · NHTSA complaint 11326989

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE GLARE FROM THE DASHBOARD AFFECTED HER VISIBILITY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT SPOKE WITH TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, [redacted]) AND WAS INFORMED THAT THERE…

Received Oct 21, 2019 · NHTSA complaint 11270046

Frequently asked questions

Do all Lexus IS 250s have structure problems?

No. NHTSA has 158 owner complaints about structure for the Lexus IS 250. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Lexus IS 250 structure?

No recall currently lists structure for this vehicle.

What do owners say about structure problems on the Lexus IS 250?

The most frequent phrase is “door panels”, in 48 of 158 complaints, followed by “melting dashboard” (15).

Other Lexus IS 250 problems

See all Lexus IS 250 problems.