2002 Lexus IS 300 Problems, Complaints & Recalls
- Compared with other IS 300 years
- Far more complaints than other years 1st of 13 for complaints
- Safety recalls
- None on file
- NHTSA crash rating
- Not rated
Owners have filed 28 complaints with NHTSA about the 2002 Lexus IS 300. That is the most of any IS 300 model year in the database (13 years). The most reported problem area is vehicle speed control (6 complaints, 21%), typically at around 26,000 miles. Complaints mention 3 crashes, 1 injury. There are no safety recalls on file for this model year.
- 28owner complaints
- 0safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2002 Lexus IS 300 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Vehicle Speed Control | 6 | 21% | 26,000 | — | — |
| Power Train | 5 | 18% | 14,500 | — | — |
| Structure | 4 | 14% | 122,487 | — | — |
| Unknown or Other | 4 | 14% | 35,420 | — | — |
| Suspension | 3 | 11% | 20,000 | — | — |
| Tires | 3 | 11% | 19,000 | — | — |
| Service Brakes | 2 | 7% | 138,750 | — | — |
| Service Brakes, Hydraulic | 2 | 7% | 37,710 | — | — |
| Air Bags | 1 | 4% | 100,474 | — | — |
| Electronic Stability Control (esc) | 1 | 4% | 127,500 | — | — |
| Engine and Engine Cooling | 1 | 4% | 94,000 | — | — |
| Equipment | 1 | 4% | 100,474 | — | — |
| Steering | 1 | 4% | 100,474 | — | — |
| Visibility | 1 | 4% | 5,000 | — | — |
| Wheels | 1 | 4% | 100,474 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2002 Lexus IS 300 recalls (0)
No safety recalls are on file for the 2002 Lexus IS 300.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Melting dashboard and around the gear shift and lexus will not do anything about it. Poor customer service for a so called "luxury" brand. I had some paper actually stick to the plastic around the gear shift and when i went to pick it up i had to peel it off then i tried clean it off with just…
Brake,trac off,vsc,abs light are on
Dashboard is melting on my 2002 is300. This is a safety hazard causing glare on windshield. Also the sticky black dash gets on our skin and likely has harmful chemicals that is being absorbed in our bodies. Lexus refuses to repair this known defect and my vehicle has not been included in the…
Like most lexus is300 owners, my car exhibits the "melting" dashboard issue. My main concern is the melting material could be releasing chemicals that is orderless/toxic. Lexus is refusing the repair the issue out of their own pockets.
Tl* the contact owns a 2002 lexus is 300. While driving 30 mph, a glare appeared on the windshield that affected the contact's visibility. The contact noticed that the dashboard was melting and a sticky residue covered its surface. The vehicle was not diagnosed or repaired. The manufacturer was…
Other Lexus IS 300 years
| Year | Complaints | Recalls |
|---|---|---|
| 2022 IS 300 | 1 | 0 |
| 2021 IS 300 | 1 | 0 |
| 2020 IS 300 | 2 | 0 |
| 2019 IS 300 | 7 | 2 |
| 2018 IS 300 | 6 | 1 |
| 2017 IS 300 | 2 | 0 |
| 2016 IS 300 | 3 | 0 |
| 2006 IS 300 | 1 | 0 |
| 2005 IS 300 | 4 | 0 |
| 2004 IS 300 | 19 | 0 |
| 2003 IS 300 | 21 | 0 |
| 2002 | 28 | 0 |
| 2001 IS 300 | 27 | 0 |
See all Lexus IS 300 problems by year, every Lexus model, or the Lexus VIN decoder.
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Frequently asked questions
What are the most common problems with the 2002 Lexus IS 300?
Owners most often report vehicle speed control, power train, structure problems. The top one, vehicle speed control, accounts for 6 complaints.
Was there a recall on the 2002 Lexus IS 300?
No safety recalls are on file for this model year.
Was the 2002 Lexus IS 300 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other IS 300 model years, the 2002 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.