2014 Lexus IS 350 Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 15, 2022 · 14 owner complaints analyzed

Compared with other IS 350 years
Far more complaints than other years 4th of 15 for complaints
NHTSA crash rating
5 out of 5 stars

Owners have filed 14 complaints with NHTSA about the 2014 Lexus IS 350. That ranks 4th out of 15 IS 350 model years for complaints. The most reported problem area is fuel/propulsion system (3 complaints, 21%), typically at around 58,000 miles. Complaints mention 1 crash. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2014 Lexus IS 350 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Fuel/propulsion System3 · ~58,000 mi
Service Brakes2 · ~39,773 mi
Steering2 · ~34,000 mi
Unknown or Other2 · ~650 mi
Visibility/wiper2 · ~39,560 mi
Electrical System1
Seats1
Service Brakes, Hydraulic1 · ~1,400 mi
Wheels1 · ~47,545 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Fuel/propulsion System321%58,000——
Service Brakes214%39,773——
Steering214%34,000——
Unknown or Other214%650——
Visibility/wiper214%39,560——
Electrical System17%———
Seats17%———
Service Brakes, Hydraulic17%1,400——
Wheels17%47,545——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2017, with 3 complaints
2014: 2201422016: 1201612017: 3201732018: 2201822019: 1201912020: 2202022021: 1202112022: 220222

n = 14 complaints · Source: NHTSA

2014 Lexus IS 350 recalls (1)

Tap a recall to see the problem, the risk and the fix.

Fuel system, gasoline:delivery:fuel pumpJan 13, 2020 · NHTSA campaign 20V012000 · 1,830,752 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Fix: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Having an issue with my 2014 lexus is350 steering..the steering feels notchy and grabs when going around curves..it does it when returning wheel back to straight position..and wheel has to be pulled back into straight position or it will keep pulling ..thats when it catches and causes the jerk in…

Steering · received Aug 15, 2022 · NHTSA complaint 11479408

2014 Lexus IS350 Destination Assist and Safety Connect stopped working. Lexus tech support has no clue on how to resolve this problem. They are telling customers to go to the dealership. This puts those in need of assistance or emergency that the SOS function of the vehicle to become nonresponsive…

Electrical System · received May 18, 2022 · NHTSA complaint 11465229

[XXX] Numerous times I've cleaned the area and it continues to build mold. A serious health and safety hazard. Foul odor from their vehicle smells like a fuel leak. Also car sputtering while driving. Vehicle check and no recall under my vin. INFORMATION Redacted PURSUANT TO THE FREEDOM OF…

Fuel/propulsion System · received Dec 4, 2021 · NHTSA complaint 11442679

THE LEXUS DEALER IN PUERTO RICO HAS NOT BEEN ABLE TO SOLVE THE RECALL FOR THE FUEL PUMP. I HAVE CALLED THE DEALER SEVERAL TIMES AT [redacted] SINCE OCT 2020 AND THEY STATE THEY DO NOT HAVE THE PARTS AVAILABLE. I AM CONCERNED THE CAR STOPS WORKING WHILE DRIVING.

Fuel/propulsion System · received Dec 10, 2020 · NHTSA complaint 11382891

There is an urgent safety recall on my vehicle put out by you guys stating the fuel pump must be replaced or it can cause the car to seize at high rates of speed. I am military stationed in germany and the local german lexus dealerships are stating they have no access to this part because it is a…

Unknown or Other · received Aug 4, 2020 · NHTSA complaint 11343125

Other Lexus IS 350 years

← 2013 IS 350 · 2015 IS 350 →

See all Lexus IS 350 problems by year, every Lexus model, or the Lexus VIN decoder.

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Frequently asked questions

What are the most common problems with the 2014 Lexus IS 350?

Owners most often report fuel/propulsion system, service brakes, steering problems. The top one, fuel/propulsion system, accounts for 3 complaints.

Was there a recall on the 2014 Lexus IS 350?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2014 Lexus IS 350 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other IS 350 model years, the 2014 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.