2024 Lexus NX Hybrid Problems, Complaints & Recalls
- Compared with other NX Hybrid years
- Not enough data 2nd of 11 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2024 Lexus NX Hybrid. That ranks 2nd out of 11 NX Hybrid model years for complaints. The most reported problem area is seats (1 complaints, 50%), typically at around 50 miles. There are 3 safety recalls covering this model year.
- 2owner complaints
- 3safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 Lexus NX Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Seats | 1 | 50% | 50 | — | — |
| Vehicle Speed Control | 1 | 50% | 2,800 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 Lexus NX Hybrid recalls (3)
Tap a recall to see the problem, the risk and the fix.
Back over prevention:display function
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Seats:front assembly:head restraint
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Risk: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Fix: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Steering:column; air bags:frontal:driver clockspring/spiral cassette
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2024 Lexus NX350H. The contact stated while driving at an undisclosed speed and parking the vehicle in the residential garage, the vehicle independently accelerated. The contact stated that the vehicle crashed into the wall, and the beam was damaged. In addition, the dryer and…
The contact owns a 2024 Lexus NX Hybrid. The contact stated that the driver's side headrest was inoperable. The contact stated that she attempted to adjust the headrest however, the headrest failed to respond. The head rest had pushed the driver forward causing neck pain. The vehicle was not…
Other Lexus NX Hybrid years
← 2023 NX Hybrid · 2025 NX Hybrid →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 NX Hybrid | 0 | 4 |
| 2024 | 2 | 3 |
| 2023 NX Hybrid | 0 | 2 |
| 2022 NX Hybrid | 1 | 1 |
| 2021 NX Hybrid | 0 | 0 |
| 2020 NX Hybrid | 1 | 0 |
| 2019 NX Hybrid | 0 | 0 |
| 2018 NX Hybrid | 4 | 0 |
| 2017 NX Hybrid | 0 | 0 |
| 2016 NX Hybrid | 1 | 0 |
| 2015 NX Hybrid | 1 | 0 |
See all Lexus NX Hybrid problems by year, every Lexus model, or the Lexus VIN decoder.
Similar Lexus models
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Frequently asked questions
What are the most common problems with the 2024 Lexus NX Hybrid?
Owners most often report seats, vehicle speed control problems. The top one, seats, accounts for 1 complaint.
Was there a recall on the 2024 Lexus NX Hybrid?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 Lexus NX Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other NX Hybrid model years, the 2024 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.