2023 Lexus NX350 Problems, Complaints & Recalls
- Compared with other NX350 years
- Not enough data 1st of 3 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2023 Lexus NX350. That is the most of any NX350 model year in the database (3 years). The most reported problem area is lane departure (1 complaints, 100%). There is 1 safety recall covering this model year.
- 1owner complaints
- 1safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Lexus NX350 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Lane Departure | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2023 Lexus NX350 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Steering:column; air bags:frontal:driver clockspring/spiral cassette
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The blind spot never works its been in dealership for 3 times, every time they say issue was fixed but it comes back, Regular issue, keeps happening sometimes the blindspot monitor keeps turned on even if there was no car behind me, which make me difficult to switch lanes, sometimes it pushes me…
Other Lexus NX350 years
| Year | Complaints | Recalls |
|---|---|---|
| 2024 NX350 | 0 | 1 |
| 2023 | 1 | 1 |
| 2022 NX350 | 0 | 2 |
See all Lexus NX350 problems by year, every Lexus model, or the Lexus VIN decoder.
Similar Lexus models
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Frequently asked questions
What are the most common problems with the 2023 Lexus NX350?
Owners most often report lane departure problems. The top one, lane departure, accounts for 1 complaint.
Was there a recall on the 2023 Lexus NX350?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Lexus NX350 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other NX350 model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.