2020 Lexus RX Hybrid Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 20, 2023 · 2 owner complaints analyzed

Compared with other RX Hybrid years
Not enough data 13th of 22 for complaints
NHTSA crash rating
Not rated

Owners have filed 2 complaints with NHTSA about the 2020 Lexus RX Hybrid. That ranks 13th out of 22 RX Hybrid model years for complaints. The most reported problem area is unknown or other (1 complaints, 50%), typically at around 858 miles. Complaints mention 1 crash. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2020 Lexus RX Hybrid problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Unknown or Other1 · ~858 mi
Vehicle Speed Control1 · ~240 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Unknown or Other150%858——
Vehicle Speed Control150%240——

One complaint can list several problem areas, so shares can add up to more than 100%.

2020 Lexus RX Hybrid recalls (1)

Tap a recall to see the problem, the risk and the fix.

Air bags:sensor:occupant classificationDec 20, 2023 · NHTSA campaign 23V865000 · 999,901 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I TOOK THE CAR TO METRO EXPRESS CAR WASH IN DENVER. AS THE CAR PROGRESSED ALONG THE TRACKS, THE TALL BRUSH APPROACHED THE CAR AND THE COLLISION AVOIDANCE SYSTEM GOT ACTIVATED, THE CAR GOT PUSHED OFF-TRACK AND BRUSHED AGAINST ALL KINDS OF TUBES, PIPES AND SCRATCHED AND DENTED THE ENTIRE RIGHT…

Unknown or Other · received Oct 13, 2020 · NHTSA complaint 11364079

Tl* the contact owns a 2020 lexus rx 450h. The contact stated that while parking the vehicle in a parking lot, depressing the brake pedal the vehicle moved forward independently. The contact stated that she panicked and crashed into a restaurant. There were no warning lights illuminated. The…

Vehicle Speed Control · received Mar 17, 2020 · NHTSA complaint 11318490

Other Lexus RX Hybrid years

← 2019 RX Hybrid · 2021 RX Hybrid →

See all Lexus RX Hybrid problems by year, every Lexus model, or the Lexus VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 Lexus RX Hybrid?

Owners most often report unknown or other, vehicle speed control problems. The top one, unknown or other, accounts for 1 complaint.

Was there a recall on the 2020 Lexus RX Hybrid?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Lexus RX Hybrid a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RX Hybrid model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.