2019 Lexus UX Hybrid Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 7, 2023 · 3 owner complaints analyzed

Compared with other UX Hybrid years
Not enough data 1st of 7 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2019 Lexus UX Hybrid. That is the most of any UX Hybrid model year in the database (7 years). The most reported problem area is service brakes (2 complaints, 67%), typically at around 8,500 miles. Complaints mention 2 crashes. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2019 Lexus UX Hybrid problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Service Brakes2 · ~8,500 mi
Forward Collision Avoidance1 · ~6,500 mi
Steering1 · ~10,500 mi
Structure1 · ~6,200 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Service Brakes267%8,500——
Forward Collision Avoidance133%6,500——
Steering133%10,500——
Structure133%6,200——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2020, with 2 complaints
2020: 2202022021: 120211

n = 3 complaints · Source: NHTSA

2019 Lexus UX Hybrid recalls (1)

Tap a recall to see the problem, the risk and the fix.

Service brakes; electronic stability control (esc)Jul 24, 2019 · NHTSA campaign 19V544000 · 6,925 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Risk: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Fix: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tl* the contact owns a 2019 lexus ux250 hybrid. The contact stated that upon exiting a car wash, the brakes failed to operate upon depression without warning. Due to failure, the contact collided with another vehicle in front of him. The air bags did not deploy due to the crash. No injuries were…

Forward Collision Avoidance · received Apr 28, 2021 · NHTSA complaint 11414297

The sunroof of my 2019 lexus ux250h exploded and glass shattered when i was driving on the freeway. There were no overpass in that segment of the freeway.

Structure · received Oct 29, 2020 · NHTSA complaint 11367035

Tl* the contact owns a 2019 lexus ux250h. The contact stated while driving 35 mph, the drive loss control of the vehicle as the steering and brake was inoperable, causing the vehicle to hit a guardrail and two trees. The contact stated that no air bags deployed. The contact stated no warning light…

Service Brakes · received Mar 12, 2020 · NHTSA complaint 11317709

Other Lexus UX Hybrid years

2020 UX Hybrid →

See all Lexus UX Hybrid problems by year, every Lexus model, or the Lexus VIN decoder.

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Frequently asked questions

What are the most common problems with the 2019 Lexus UX Hybrid?

Owners most often report service brakes, forward collision avoidance, steering problems. The top one, service brakes, accounts for 2 complaints.

Was there a recall on the 2019 Lexus UX Hybrid?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2019 Lexus UX Hybrid a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other UX Hybrid model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.