2004 Mack CV Problems, Complaints & Recalls

Source: NHTSA · Updated Feb 26, 2010 · 0 owner complaints analyzed

Compared with other CV years
Not enough data 3rd of 11 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2004 Mack CV so far. There are 6 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2004 Mack CV recalls (6)

Tap a recall to see the problem, the risk and the fix.

Power train:axle assemblyMar 3, 2010 · NHTSA campaign 10V069000 · 15,490 vehicles

Problem: Mack trucks is recalling certain model year 2002 through 2004 cl, cv, le, mr, rb, rd, and model year 2003 through 2004 dm heavy trucks manufactured from february 1, 2002 through september 30, 2003, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.

Risk: These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.

Fix: Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1-800-866-1177.

Power train:axle assemblyJun 30, 2009 · NHTSA campaign 09V240000 · 10,300 vehicles

Problem: Mack is recalling 10,300 model year 2004 and 2005 cl, cv, dm, le, and rb and model year 2004 rd heavy trucks manufactured from october 1, 2003 through september 30, 2004, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.

Risk: These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.

Fix: Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on august 14, 2009. Owners may contact mack at 1-800-866-1177.

Service brakes, air:supply:check valveAug 15, 2007 · NHTSA campaign 07V361000 · 21,847 vehicles

Problem: On certain trucks equipped with parker single check valves (scv) provided by bendix. The defect exists in the parker scv that connects with the supply port of the sr-7 spring brake modulating valve. After prolonged use of the parker scv, the valve body retainer may become excessively worn and eventually break apart. Pieces of the parker scv can become lodged inside the sr-7 spring brake modulating valve, potentially causing either leakage out of the sr-7 valve or preventing air from properly exhausting from the sr-7 valve.

Risk: This condition can cause a delay in the application of the spring brakes to park the vehicle after the operator pulls the dash valve button. These conditions can occur without warning, leading to unintended vehicle rollaway, brake drag, or in the case of loss of primary circuit, inability to modulate the spring brakes.

Fix: Mack is working with bendix to replace the parker single check valve. The recall began on january 9, 2008. Owners may contact bendix at 1-440-329-9000 or mack at 1-800-528-6586.

SuspensionJul 7, 2005 · NHTSA campaign 05V312000 · 100 vehicles

Problem: On certain heavy duty class 8 trucks equipped with holland air suspension systems, a transverse beam casting may fracture under normal loads. If a casting breaks when the vehicle is traveling on a roadway there is the potential for pieces of the casting to become projectiles and the suspension's transverse beam may drop down low enough to contact the road surface.

Risk: This will cause sparks that could potentially ignite and cause a fire.

Fix: Dealers will inspect and replace the defective transverse beam assemblies. The recall began on august 19, 2005. Owners may contact mack trucks at 610-709-2131.

SteeringMar 29, 2005 · NHTSA campaign 05V118000 · 127 vehicles

Problem: On certain heavy-duty, class 8 trucks, the lower and upper steering shaft pinch bolts were improperly tightened.

Risk: As a result of this condition, the steering shaft could possibly come loose which could lead to a sudden loss of vehicle control, which could result in a crash.

Fix: Dealers will inspect the torque at the suspect joints, and correct if necessary free of charge. The recall began on may 5, 2005. Owners may contact mack at 1-610-709-2131.

Service brakes, air:disc:chamberMar 4, 2004 · NHTSA campaign 04V118000 · 35 vehicles

Problem: Certain trucks fail to comply with the requirements of federal motor vehicle safety standard no. 121, "air brake systems." the front brake chamber on some 18,000 lb. And 20,000 lb front axle assemblies is too small to meet stopping distance requirements.

Risk: This could cause the stopping distance to be increased, which could result in a crash.

Fix: Dealers will replace the front brake chambers. The recall began april 21, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Other Mack CV years

← 2003 CV · 2005 CV →

YearComplaintsRecalls
2008 CV03
2007 CV08
2006 CV05
2005 CV24
200406
2003 CV25
2002 CV03
2001 CV06
2000 CV03
1999 CV02
1998 CV01

See all Mack CV problems by year, every Mack model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Mack CV?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2004 Mack CV?

Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 Mack CV a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CV model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.