2016 Mack Pinnacle (cxu) Problems, Complaints & Recalls
- Compared with other Pinnacle (cxu) years
- Not enough data 2nd of 12 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
NHTSA has received no owner complaints about the 2016 Mack Pinnacle (cxu) so far. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 0owner complaints
- 2safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2016 Mack Pinnacle (cxu) recalls (2)
Tap a recall to see the problem, the risk and the fix.
Steering:linkages:tie rod assembly
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2016 Pinnacle CHU and CXU diesel trucks equipped with certain Dana steer axles. The castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle.
Risk: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
Fix: Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0408.
Suspension:front:hub
Problem: Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
Risk: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
Fix: Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- mDrive Transmission Failure to Disengage (PE20005) — opened Apr 28, 2020, closed Apr 4, 2022.
Other Mack Pinnacle (cxu) years
← 2015 Pinnacle (cxu) · 2017 Pinnacle (cxu) →
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Pinnacle (cxu) | 0 | 2 |
| 2021 Pinnacle (cxu) | 0 | 2 |
| 2020 Pinnacle (cxu) | 0 | 3 |
| 2019 Pinnacle (cxu) | 0 | 2 |
| 2018 Pinnacle (cxu) | 0 | 3 |
| 2017 Pinnacle (cxu) | 0 | 2 |
| 2016 | 0 | 2 |
| 2015 Pinnacle (cxu) | 0 | 15 |
| 2014 Pinnacle (cxu) | 0 | 18 |
| 2013 Pinnacle (cxu) | 2 | 13 |
| 2012 Pinnacle (cxu) | 0 | 12 |
| 2011 Pinnacle (cxu) | 0 | 11 |
See all Mack Pinnacle (cxu) problems by year, every Mack model, or the VIN decoder.
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Frequently asked questions
What are the most common problems with the 2016 Mack Pinnacle (cxu)?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2016 Mack Pinnacle (cxu)?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2016 Mack Pinnacle (cxu) a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Pinnacle (cxu) model years, the 2016 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.