2018 Mack Pinnacle (cxu) Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 2, 2021 · 0 owner complaints analyzed

Compared with other Pinnacle (cxu) years
Not enough data 2nd of 12 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2018 Mack Pinnacle (cxu) so far. There are 3 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2018 Mack Pinnacle (cxu) recalls (3)

Tap a recall to see the problem, the risk and the fix.

Electronic stability control (esc):control module:softwareApr 1, 2021 · NHTSA campaign 21V233000 · 557 vehicles

Problem: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Risk: A vehicle that drifts out of its lane increases the risk of a crash.

Fix: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.

Power train:clutch assemblyJan 21, 2019 · NHTSA campaign 19V047000 · 11 vehicles

Problem: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN) and Pinnacle (CXU) vehicles, equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Risk: Unintended vehicle movement can increase the risk of a crash.

Fix: Mack has notified owners, and dealers will update the software or replace the clutch, as necessary, free of charge. The recall began on January 25, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0415.

Interior lighting; visibility:windshield wiper/washer; exterior lighting; electrical systemMar 6, 2018 · NHTSA campaign 18V152000 · 135 vehicles

Problem: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.

Risk: Loss of lighting or windshield wiper function can increase the risk of a crash.

Fix: Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0409.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Other Mack Pinnacle (cxu) years

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Frequently asked questions

What are the most common problems with the 2018 Mack Pinnacle (cxu)?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2018 Mack Pinnacle (cxu)?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2018 Mack Pinnacle (cxu) a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Pinnacle (cxu) model years, the 2018 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.