2025 Mazda CX-50 Hybrid Problems, Complaints & Recalls
- Compared with other CX-50 Hybrid years
- Not enough data
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 9 complaints with NHTSA about the 2025 Mazda CX-50 Hybrid. The most reported problem area is forward collision avoidance (3 complaints, 33%). There are 5 safety recalls covering this model year.
- 9owner complaints
- 5safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2025 Mazda CX-50 Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Forward Collision Avoidance | 3 | 33% | — | — | — |
| Unknown or Other | 3 | 33% | — | — | — |
| Engine | 2 | 22% | — | — | — |
| Power Train | 2 | 22% | — | — | — |
| Service Brakes | 2 | 22% | — | — | — |
| Electrical System | 1 | 11% | — | — | — |
| Structure | 1 | 11% | — | — | — |
| Vehicle Speed Control | 1 | 11% | — | — | — |
| Wheels | 1 | 11% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2025 Mazda CX-50 Hybrid recalls (5)
Tap a recall to see the problem, the risk and the fix.
Suspension:critical fasteners
Problem: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Risk: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Fix: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 3, 2025.
Air bags: air bag/restraint control module:software
Problem: Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.
Risk: An air bag that deploys improperly increases the risk of injury during a crash.
Fix: Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.
Engine and engine cooling:engine:engine control module (ecu/ecm); electrical system:propulsion system:hybrid management:power control unit/module (hpcu):software
Problem: Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.
Risk: Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.
Fix: Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the remedy becomes available, anticipated late summer 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7725F.
Trailer hitches
Problem: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
Risk: A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
Fix: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.
Lane departure: sensing system: camera; forward collision avoidance: automatic emergency braking; exterior lighting:headlights
Problem: Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Risk: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
Fix: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On three separate occasions, while in reverse backing out of my driveway, the car failed to engage the transmission when shifting into drive, acting like it was in neutral. There were no warning lights or messages on the dashboard. The only way that I found to engage the transmission was to turn…
When using adaptive cruise control, during SOME cornering, SOMETIMES the car brakes unexpectedly, very aggressively, without warning. Very dangerous, especially when another car is behind you.
1) Driving on an expressway and the red warning light goes on - two red bars with a sterring wheel in the middle. Car sounded an alarm that indicated we were going to crash. No cars in front of us. 2) Driving on the expressway with the cruise control on. Driving 75 miles an hour and the vehicle…
Due to a hybrid battery malfunction, full body sensor mlafunction and TPMS functionality error, vehicle left inoperable. Vehicle could not be placed in neutral. Vehicle could not be jump started.
I bought the car new from Mazda in December, 2024, and I am the original owner of the car. I backed out of a parking space. I shifted my gear to D, but the car kept sliding backward. I quickly shifted the gear back to P, pressed the parking brake, and turned off my engine. I had to restart my…
Other Mazda CX-50 Hybrid years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 | 9 | 5 |
See all Mazda CX-50 Hybrid problems by year, every Mazda model, or the Mazda VIN decoder.
Similar Mazda models
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Frequently asked questions
What are the most common problems with the 2025 Mazda CX-50 Hybrid?
Owners most often report forward collision avoidance, unknown or other, engine problems. The top one, forward collision avoidance, accounts for 3 complaints.
Was there a recall on the 2025 Mazda CX-50 Hybrid?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2025 Mazda CX-50 Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CX-50 Hybrid model years, the 2025 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.