2011 Mazda CX-7 Suspension Problems
Owners have filed 51 complaints with NHTSA about suspension problems on the 2011 Mazda CX-7, 33% of all complaints for this model year. Half of the reports with a mileage happened before 48,000 miles. The words owners use most often: “air bags suspension” (20% of reports).
- 51suspension complaints
- 48,000median miles at failure
- 1mention a crash
- 0mention an injury
- 1related recalls
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Air bags suspension: mentioned in 10 of 51 complaints (20%)
- Takata numbers: mentioned in 7 of 51 complaints (14%)
- Lower control: mentioned in 7 of 51 complaints (14%)
- Ball joint fitting: mentioned in 5 of 51 complaints (10%)
At what mileage do suspension problems happen?
Based on 11 complaints that reported the odometer reading.
How serious are the reports?
Of 51 complaints, 1 mention a crash.
Mazda CX-7 suspension complaints by model year
When owners reported it
Related recalls (1)
Suspension:front:control arm:lower ball joint
Problem: Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
Risk: A loss of steering control can increase the risk of a crash.
Fix: Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
My wheel on front driver's side is wobbly and I just decided to look up for any recalls and I'm lucky we didn't have a major accident I drive the interstate almost daily also I want to report that my door handles have had to be replaced 6 times since we've bought the car in 2019
I received a recall notice for ball joints however no parts were available at the time to correct the problem. Waited over a year and the ball joint let go so i was unable to drive my mazda. I took it to the repair shop and had it fixed. 3 months later i received a notice from mazda that the parts…
IN MARCH 20, 2018 I HAVE RECEIVED A SAFETY RECALL LETTER FROM MAZDA (PO BOX 1091, ROYAL OAK, MI 48068); SAFETY RECALL 9716H, NHTSA CAMPAIGN NO. 16V-593. I CALLED THE SERVICE DEPARTMENT, SUBURBAN MAZDA, 37911 GRAND RIVER AVE., FARMINGTON HILLS MI 48335 [redacted]) WHERE THE SERVICE MANAGER INFORMED…
Frequently asked questions
Do all 2011 Mazda CX-7s have suspension problems?
No. NHTSA has 51 owner complaints about suspension for the 2011 Mazda CX-7 (33% of the 153 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2011 Mazda CX-7 suspension?
Yes: 1 safety recall list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do suspension problems start?
The median reported mileage is 48,000 miles: half of the reports with a mileage came before that.
What do owners say about suspension problems on the 2011 Mazda CX-7?
The most frequent phrase is “air bags suspension”, in 10 of 51 complaints, followed by “takata numbers” (7).
See all 2011 Mazda CX-7 problems or suspension problems across all CX-7 years.