2024 Mazda CX-90 Problems, Complaints & Recalls
- Compared with other CX-90 years
- Not enough data 1st of 3 for complaints
- Safety recalls
- 11 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 360 complaints with NHTSA about the 2024 Mazda CX-90. That is the most of any CX-90 model year in the database (3 years). The most reported problem area is steering (188 complaints, 52%), typically at around 36,000 miles. Complaints mention 8 crashes, 1 fire, 11 injuries. There are 11 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 360owner complaints
- 11safety recalls
- 1NHTSA investigations
- 8complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 Mazda CX-90 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering problems | 188 | 52% | 36,000 | “sticky steering” (14%) | $2,500 |
| Engine problems | 50 | 14% | 29,000 | “engine malfunction” (30%) | — |
| Electrical System | 39 | 11% | 31,000 | — | — |
| Unknown or Other | 38 | 11% | — | — | — |
| Forward Collision Avoidance | 36 | 10% | 13,000 | — | — |
| Power Train | 31 | 9% | 23,500 | — | — |
| Vehicle Speed Control | 17 | 5% | — | — | — |
| Lane Departure | 16 | 4% | 10,750 | — | — |
| Service Brakes | 16 | 4% | 23,209 | — | — |
| Fuel/propulsion System | 15 | 4% | — | — | — |
| Structure | 9 | 3% | — | — | — |
| Suspension | 9 | 3% | 16,000 | — | — |
| Visibility/wiper | 8 | 2% | — | — | — |
| Exterior Lighting | 5 | 1% | — | — | — |
| Tires | 5 | 1% | 37,400 | — | — |
| Back Over Prevention | 4 | 1% | 8,500 | — | — |
| Air Bags | 3 | 1% | 35,000 | — | — |
| Engine and Engine Cooling | 3 | 1% | 31,232 | — | — |
| Wheels | 3 | 1% | — | — | — |
| Latches/locks/linkages | 2 | 1% | — | — | — |
| Seat Belts | 2 | 1% | — | — | — |
| Seats | 2 | 1% | — | — | — |
| Visibility | 2 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 Mazda CX-90 recalls (11)
Tap a recall to see the problem, the risk and the fix.
Electrical system:instrument panel:fuel gauge:fuel level float/sensor/sending unit; electrical system:body control module:software
Problem: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Risk: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Fix: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Structure:interior panels:dashboard; electrical system:software
Problem: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Risk: An ESU that does not function properly, increases the risk of a crash.
Fix: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Power train:automatic transmission:control module (tcm/pcm/tecm); engine and engine cooling:engine:engine control module (ecu/ecm)
Problem: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Risk: Loss of drive power increases the risk of a crash.
Fix: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Power train:automatic transmission:control module (tcm/pcm/tecm); electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software
Problem: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Risk: An engine that fails to restart increases the risk of a crash.
Fix: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Electrical system:propulsion system:inverter; electrical system:software
Problem: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Risk: Loss of drive power increases the risk of a crash.
Fix: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Forward collision avoidance: automatic emergency braking
Problem: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
Risk: Unexpected braking increases the risk of a crash.
Fix: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
Steering
Problem: Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
Risk: Loss of power steering assist while driving increases the risk of a crash.
Fix: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
Forward collision avoidance: sensing system: camera; lane departure: sensing system: camera; back over prevention: sensing system: camera
Problem: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Fix: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Power train:automatic transmission:control module:software
Problem: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
Back over prevention:warnings:external/pedestrian alert; forward collision avoidance: warnings:external/pedestrian alert
Problem: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
Fix: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Suspension:critical fasteners; steering:critical fasteners
Problem: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Momentary increase in steering effort after recall remedy (RQ26002) — opened Jan 26, 2026, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I am reporting a potentially dangerous steering defect in my Mazda CX-90. The steering problem initially developed approximately two months ago at around 8,500 miles and has progressively worsened. The vehicle currently has 9,443 miles, and the steering now catches or binds during nearly every…
We recently purchased a used 2024 Mazda CX-90 and noticed that upon driving on winding roads at approximately 35-45 mph when turning the wheel on a curve in the road, the steering wheel would stick in position and then fight to go back to center. It almost felt like the steering wheel was fighting…
The component of concern is my interior rearview mirror and it's mounting piece. While i was driving the entire rearview mirror and it's mounting piece detached together and fell off. there was no collision , and there was no visible damages to the windshield. The exact cause of detachment is…
No specific incident happened however, oftentimes while driving, I experience "stickey steering" which I have researched and appears as though affected 2024 CX-90 Mazda's. Whili I am driving around sharp turns or on/off ramps that are curved, my steering wheel gets stuch and I have to manually…
I took my 2024 Mazda CX-90 PHEV to the Mazda dealership due to a sticky steering and jerking while turning at high and low speeds. I did some research and found Safety Recall 6524A. The dealership said my vehicle did not have any pending/open recalls so they could not do anything with that…
Other Mazda CX-90 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 CX-90 | 11 | 0 |
| 2025 CX-90 | 35 | 2 |
| 2024 | 360 | 11 |
See all Mazda CX-90 problems by year, every Mazda model, or the Mazda VIN decoder.
Similar Mazda models
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Frequently asked questions
What are the most common problems with the 2024 Mazda CX-90?
Owners most often report steering, engine, electrical system problems. The top one, steering, accounts for 188 complaints.
Was there a recall on the 2024 Mazda CX-90?
Yes, 11 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 Mazda CX-90 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CX-90 model years, the 2024 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.