2020 Mazda MAZDA3 Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 2, 2026 · 32 owner complaints analyzed

Compared with other MAZDA3 years
Far fewer complaints than other years 18th of 23 for complaints
NHTSA crash rating
5 out of 5 stars

Owners have filed 32 complaints with NHTSA about the 2020 Mazda MAZDA3. That ranks 18th out of 23 MAZDA3 model years for complaints. The most reported problem area is forward collision avoidance (15 complaints, 47%), typically at around 5,653 miles. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2020 Mazda MAZDA3 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Forward Collision Avoidance15 · ~5,653 mi
Electrical System3
Steering3 · ~1,177 mi
Unknown or Other3 · ~9,000 mi
Fuel/propulsion System2
Lane Departure2
Service Brakes2 · ~9,706 mi
Suspension2
Engine1
Equipment1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Forward Collision Avoidance1547%5,653——
Electrical System39%———
Steering39%1,177——
Unknown or Other39%9,000——
Fuel/propulsion System26%———
Lane Departure26%———
Service Brakes26%9,706——
Suspension26%———
Engine13%———
Equipment13%———
Exterior Lighting13%———
Power Train13%———
Seat Belts13%———
Service Brakes, Hydraulic13%2,000——
Structure13%2,000——
Tires13%———
Visibility/wiper13%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2021, with 11 complaints
2020: 1202012021: 112021112022: 5202252023: 7202372024: 2202422025: 3202532026: 320263

n = 32 complaints · Source: NHTSA

2020 Mazda MAZDA3 recalls (2)

Tap a recall to see the problem, the risk and the fix.

Service brakes, hydraulic:foundation components:disc:caliperJun 12, 2020 · NHTSA campaign 20V346000 · 24,037 vehicles

Problem: Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.

Risk: Loose brake calipers can reduce braking performance or interfere with wheel rotation, affecting vehicle handling. Either of these scenarios can increase the risk of a crash.

Fix: Mazda will notify owners, and dealers will inspect the front brake caliper bolts, tightening them as necessary. If bolts are missing, the affected brake caliper will be replaced. Repairs will be performed free of charge. The recall began July 24, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4420F.

Forward collision avoidance: automatic emergency brakingDec 19, 2019 · NHTSA campaign 19V907000 · 35,390 vehicles

Problem: Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

Risk: Stopping the vehicle unexpectedly increases the risk of a crash.

Fix: Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Low pressure fuel pump failure with 75,575 miles on odometer. Fuel pump completely seized. Car was parked at a retail location and would not start. Upon troubleshooting, mechanic was able to determine the low pressure pump was not delivering fuel. Pump was replaced. Faulty fuel pumps could lead to…

Fuel/propulsion System · received Jul 2, 2026 · NHTSA complaint 11748076

size 21545ZR18 93Y. replaced these oem tires with these from costco on feb 27 2025. in dec 5 2025 the tire developed a large bubble. miles bought was 27790. current miles 31212. per tire center steal belting was broken no signs of road hazard or other damage. the belt broke and rubber was stressed…

Tires · received Mar 13, 2026 · NHTSA complaint 11724244

My Mazda3 began producing a chirp when shifting from 3rd to 4th gear (automatic transmission). The dealer stated that the car needed a new torque converter. At the time the car only 37,000 miles on it, quite low mileage for a torque converter to fail. Mazda has previously admitted to producing cars…

Power Train · received Feb 19, 2026 · NHTSA complaint 11719227

I pulled into the driveway (at about 5 mph) of my passenger's home, when a very loud, metallic pop occurred somewhere inside my vehicle. I could not discern the problem by visually inspecting the car. Upon returning to my home, I arranged for the dealership to inspect the car's suspension. They…

Suspension · received Nov 18, 2025 · NHTSA complaint 11700190

TSB 02-003/24 Car front suspension bolts corroded and making metal on metal sounds during turning and braking

Suspension · received Nov 16, 2025 · NHTSA complaint 11699700

Other Mazda MAZDA3 years

← 2019 MAZDA3 · 2021 MAZDA3 →

See all Mazda MAZDA3 problems by year, every Mazda model, or the Mazda VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 Mazda MAZDA3?

Owners most often report forward collision avoidance, electrical system, steering problems. The top one, forward collision avoidance, accounts for 15 complaints.

Was there a recall on the 2020 Mazda MAZDA3?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Mazda MAZDA3 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other MAZDA3 model years, the 2020 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.