2014 Mercedes Benz B-Class Electric Problems, Complaints & Recalls
- Compared with other B-Class Electric years
- Not enough data 2nd of 3 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 20 complaints with NHTSA about the 2014 Mercedes Benz B-Class Electric. That ranks 2nd out of 3 B-Class Electric model years for complaints. The most reported problem area is power train (10 complaints, 50%), typically at around 27,638 miles. There are 2 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 20owner complaints
- 2safety recalls
- 2NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Mercedes Benz B-Class Electric problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 10 | 50% | 27,638 | — | — |
| Electrical System | 7 | 35% | 10,092 | — | — |
| Engine | 6 | 30% | 30,000 | — | — |
| Service Brakes | 3 | 15% | 33,000 | — | — |
| Fuel/propulsion System | 2 | 10% | 54,138 | — | — |
| Unknown or Other | 2 | 10% | 4,500 | — | — |
| Engine and Engine Cooling | 1 | 5% | 27,655 | — | — |
| Fuel System, Gasoline | 1 | 5% | 27,655 | — | — |
| Vehicle Speed Control | 1 | 5% | 4,910 | — | — |
| Visibility | 1 | 5% | 13,619 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Mercedes Benz B-Class Electric recalls (2)
Tap a recall to see the problem, the risk and the fix.
Communication
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Electrical system:propulsion system:traction battery
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.
Risk: A vehicle stall increases the risk of a crash.
Fix: MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2014 Mercedes-Benz B-Class Electric Drive. The contact stated that after stopping at a stop sign, the vehicle lost motive power before the "Malfunction visit workshop" and "Stop switch engine off" messages were displayed. After restarting the vehicle, the vehicle returned to…
Coolant leak causing catastrophic drive unit failure.
Motor suddenly stopped on highway. This was extremely dangerous. Vehicle transported to Mercedes Benz, they have indicated the electric drive motor has failed. This is the second drive motor in this car that has failed in only 48K miles. We have two of these cars, same year and model. The motor has…
Coolant in electric motor . Needs to replace motor . Diagnosed by Mercedes dealer WI Simonson 1626 Wiltshire blvd Santa Monica ca 90403 [redacted] # 525134 March 7,2022 Mileage 63371 Get signal on the garage.
TL* THE CONTACT OWN A 2014 MERCEDES BENZ B-CLASS ELECTRIC. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 55 MPH, AN UNKNOWN YELLOW WARNING LIGHT ILLUMINATED INDICATING ASSISTANCE REQUIRED. THE DRIVER CONTINUED TO DRIVE THE VEHICLE AND SHORTLY AFTER, WHILE ATTEMPTING TO PARK ON THE SIDE OF THE ROAD…
Other Mercedes Benz B-Class Electric years
| Year | Complaints | Recalls |
|---|---|---|
| 2016 B-Class Electric | 5 | 0 |
| 2015 B-Class Electric | 25 | 2 |
| 2014 | 20 | 2 |
See all Mercedes Benz B-Class Electric problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.
Similar Mercedes Benz models
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Frequently asked questions
What are the most common problems with the 2014 Mercedes Benz B-Class Electric?
Owners most often report power train, electrical system, engine problems. The top one, power train, accounts for 10 complaints.
Was there a recall on the 2014 Mercedes Benz B-Class Electric?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Mercedes Benz B-Class Electric a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other B-Class Electric model years, the 2014 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.