2015 Mercedes Benz B-Class Electric Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 6, 2024 · 25 owner complaints analyzed

Compared with other B-Class Electric years
Not enough data 1st of 3 for complaints
NHTSA crash rating
Not rated

Owners have filed 25 complaints with NHTSA about the 2015 Mercedes Benz B-Class Electric. That is the most of any B-Class Electric model year in the database (3 years). The most reported problem area is power train (14 complaints, 56%), typically at around 1,600 miles. There are 2 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2015 Mercedes Benz B-Class Electric problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train14 · ~1,600 mi
Fuel/propulsion System10 · ~1,613 mi
Engine7 · ~2,450 mi
Vehicle Speed Control6 · ~1,453 mi
Electrical System5 · ~3,300 mi
Steering2 · ~40 mi
Unknown or Other2
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train1456%1,600——
Fuel/propulsion System1040%1,613——
Engine728%2,450——
Vehicle Speed Control624%1,453——
Electrical System520%3,300——
Steering28%40——
Unknown or Other28%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2015, with 16 complaints
2015: 162015162016: 1201612019: 1201912020: 1202012022: 2202222023: 3202332024: 120241

n = 25 complaints · Source: NHTSA

2015 Mercedes Benz B-Class Electric recalls (2)

Tap a recall to see the problem, the risk and the fix.

CommunicationNov 1, 2019 · NHTSA campaign 19V787000 · 24,226 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Electrical system:propulsion system:traction batteryOct 14, 2015 · NHTSA campaign 15V655000 · 2,618 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.

Risk: A vehicle stall increases the risk of a crash.

Fix: MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

MERCEDES DEALER NOTES : 07/19/2022 CLIENT STATES STEERING IS STIFF. STARTED ABOUT 1 TO 2 MONTHS AGO AND WOULD SHOW UP ONCE AND AWHILE. WHEN IT WOULD ACT UP WOULD NOT DRIVE IT AND IT WOULD LOCK THE STEERING . THIS HAPPENED MULTIPLE TIMES, WITH ACCIDENT HAZARD. WE DID THE BELOW WORK. ELECTRIC POWER…

Steering · received Jul 6, 2024 · NHTSA complaint 11599546

The electric motor was leaking coolant and needs to be replaced. I have read countless accounts that this is a known issue with this car.

Electrical System · received May 2, 2023 · NHTSA complaint 11520040

Occasionally the car will lurch forward when coming to a stop. As you come to a stop it tries to propel the car forward as you are breaking and coming to a stop. Happens rarely but when it does it's a big safety concern.

Power Train · received Jan 26, 2023 · NHTSA complaint 11503744

Failure of seals and or bearings in the electric motor causing coolant to leak into the electric motor, creating an internal electrical fault, seizing electric motor.

Engine · received Jan 7, 2023 · NHTSA complaint 11500606

Vehicle stopped suddenly and would not restart. Needs a new $17k drive unit and is out of warranty. Drive unit failed due to faulty design where coolant contaminated the electric motor. Vehicle only has 40k miles. The drive unit was built by Tesla for Mercedes. Tesla also built the same unit for…

Power Train · received Aug 28, 2022 · NHTSA complaint 11481618

Other Mercedes Benz B-Class Electric years

← 2014 B-Class Electric · 2016 B-Class Electric →

YearComplaintsRecalls
2016 B-Class Electric50
2015252
2014 B-Class Electric202

See all Mercedes Benz B-Class Electric problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2015 Mercedes Benz B-Class Electric?

Owners most often report power train, fuel/propulsion system, engine problems. The top one, power train, accounts for 14 complaints.

Was there a recall on the 2015 Mercedes Benz B-Class Electric?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2015 Mercedes Benz B-Class Electric a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other B-Class Electric model years, the 2015 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.