2002 Mercedes Benz E Class Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 29, 2014 · 8 owner complaints analyzed

Compared with other E Class years
Not enough data 12th of 13 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 8 complaints with NHTSA about the 2002 Mercedes Benz E Class. That ranks 12th out of 13 E Class model years for complaints. The most reported problem area is electrical system (3 complaints, 38%), typically at around 102,000 miles. There are no safety recalls on file for this model year.

Mercedes Benz E Class
Mercedes-Benz W214 in Stuttgart-Vaihingen. Representative photo; appearance varies by model year. Photo: Alexander Migl, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Mercedes Benz E Class problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System3 · ~102,000 mi
Visibility2 · ~44,717 mi
Child Seat1 · ~35,000 mi
Suspension1 · ~53,000 mi
Wheels1 · ~10,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System338%102,000——
Visibility225%44,717——
Child Seat113%35,000——
Suspension113%53,000——
Wheels113%10,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2006, with 2 complaints
2005: 1200512006: 2200622007: 1200712008: 2200822009: 1200912014: 120141

n = 8 complaints · Source: NHTSA

2002 Mercedes Benz E Class recalls (0)

No safety recalls are on file for the 2002 Mercedes Benz E Class.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I reiterate ....this vehicle is a death trap! Mercedes benz installed power seat controllers in this car that fail very frequently. This design flaw causes the unit to run power seat components constantly even when the car is parked, key removed and the car is locked. Within 2-11 hours, the…

Electrical System · received Apr 29, 2014 · NHTSA complaint 10585495

The instrument cluster lighting is dimming to the point you have to squint to see the information. This requires focusing on the display for longer than a safe amount of time especially when you are driving. *tr

Electrical System · received Jun 25, 2009 · NHTSA complaint 10275001

Front struts failed, air suspension (air leak) and wheels collapsed up into wheel wells. The front wheels could not be turned at all; if turned the tires would have rubbed on the wheel wells resulting in sudden deflation. This collapse occured after the car was parked in my garage following 140…

Suspension · received Jun 27, 2008 · NHTSA complaint 10232529

Instrument cluster lighting faded to point of barely being able to see pixels in display.no temperature reading-no clock reading and speedometer is barely readable.manufacturer acknowledged fault on other mercedes models but not the e-class.don't drive car much at night because of barely readable…

Electrical System · received Jan 28, 2008 · NHTSA complaint 10216242

Faulty cover on illuminated vanity mirror: 1. The design of the cover for the illuminated vanity mirror on the mercedes benz 2002 e320 is faulty leading to the cover breaking off easily during normal use. The danger created by the breaking off of the cover is that when the sun visor is pulled down…

Visibility · received Oct 15, 2007 · NHTSA complaint 10205692

Other Mercedes Benz E Class years

← 2001 E Class · 2003 E Class →

See all Mercedes Benz E Class problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Mercedes Benz E Class?

Owners most often report electrical system, visibility, child seat problems. The top one, electrical system, accounts for 3 complaints.

Was there a recall on the 2002 Mercedes Benz E Class?

No safety recalls are on file for this model year.

Was the 2002 Mercedes Benz E Class a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E Class model years, the 2002 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.