2022 Mercedes-Benz EQS 580 Problems, Complaints & Recalls
- Compared with other EQS 580 years
- Not enough data 2nd of 3 for complaints
- Safety recalls
- 12 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 6 complaints with NHTSA about the 2022 Mercedes-Benz EQS 580. That ranks 2nd out of 3 EQS 580 model years for complaints. The most reported problem area is electrical system (2 complaints, 33%). Complaints mention 1 fire, 2 injuries. There are 12 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 6owner complaints
- 12safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2022 Mercedes-Benz EQS 580 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 2 | 33% | — | — | — |
| Forward Collision Avoidance | 2 | 33% | — | — | — |
| Lane Departure | 1 | 17% | — | — | — |
| Power Train | 1 | 17% | — | — | — |
| Seat Belts | 1 | 17% | — | — | — |
| Service Brakes | 1 | 17% | — | — | — |
| Wheels | 1 | 17% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2022 Mercedes-Benz EQS 580 recalls (12)
Tap a recall to see the problem, the risk and the fix.
Seat belts: rear/other:buckle assembly
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.
Risk: Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.
Fix: Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.
Electrical system:propulsion system
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Electronic stability control (esc):control module:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.
Risk: Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.
Fix: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.
Electrical system:propulsion system:traction battery thermal:management:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Electrical system:adas:driver monitoring:camera/sensor; visibility:rearview mirrors/devices:interior; visibility:windshield
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS580 vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach, impairing front passenger air bag deployment and various assistance systems, including Adaptive Cruise Control (DISTRONIC) with active steering assist, Brake Assists with pedestrian detection, Lane Keeping Assists, Traffic Sign Assist, Augmented Reality function and Rain and Light Sensors.
Risk: Impaired deployment of an air bag can increase the risk of injury. Impaired driver assistance safety systems can increase the risk of a crash.
Fix: Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror as necessary, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030002.
Back over prevention:display function
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
Structure:body:bumpers; structure:frame and members
Problem: Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.
Risk: A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.
Fix: Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.
Steering: steering wheel/handle bar
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Risk: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Fix: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Communication: auto crash notification; electrical system:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
Risk: A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
Fix: Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
Exterior lighting:hazard flashing warning lights; exterior lighting:turn signal; exterior lighting:back up lights
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Risk: Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Fix: Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
Structure:frame and members; electrical system
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured.
Risk: Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.
Fix: Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.
Electrical system:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
Risk: Driver distraction can increase the risk of a crash.
Fix: MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The vehicle was driving and suddenly lost power, and started driving very slowly, almost causing an accident on the road. I checked for recalls and other vehicles like mine with the same years that have a recall about this issue, where a high-voltage battery shuts down, also, the back seat buckle…
I own a 2022 Mercedes EQS 580 electric vehicle which has a high voltage battery for propulsion. On [XXX], in Seoul, Korea, a Mercedes EQE with a high voltage battery made by Farasis Energy spontaneously burst into flames while parked in a garage and not on a charger. The fire totaled the vehicle…
The incident occurred because the driver's Benz's detection sensor encountered a bug, leading to potential harm to the car occupants. I discovered this bug myself, yet Mercedes-Benz has not compensated me for the issue. I am currently pursuing resolution for this situation.
Driving on residential street at 25 miles an hour with no traffic. Car applied emergency brakes which threw everyone forward. Fortunately no other cars behind me. Very dangerous. This has also happened on the main road at 45 miles an hour,
I was traveling at 10 mph on a two lane road in clear conditions at 4 p.m. A single car was parked legally ahead on the right and there was a single safety cone present, off the road (on the shoulder) and further ahead on the left. The road was perfectly clear for driving. Without any warning…
Other Mercedes-Benz EQS 580 years
| Year | Complaints | Recalls |
|---|---|---|
| 2024 EQS 580 | 1 | 2 |
| 2023 EQS 580 | 11 | 3 |
| 2022 | 6 | 12 |
See all Mercedes-Benz EQS 580 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2022 Mercedes-Benz EQS 580?
Owners most often report electrical system, forward collision avoidance, lane departure problems. The top one, electrical system, accounts for 2 complaints.
Was there a recall on the 2022 Mercedes-Benz EQS 580?
Yes, 12 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2022 Mercedes-Benz EQS 580 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EQS 580 model years, the 2022 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.