2023 Mercedes-Benz EQS580 Problems, Complaints & Recalls
- Compared with other EQS580 years
- Not enough data 1st of 3 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 11 complaints with NHTSA about the 2023 Mercedes-Benz EQS580. That is the most of any EQS580 model year in the database (3 years). The most reported problem area is forward collision avoidance (7 complaints, 64%). Complaints mention 1 crash, 2 injuries. There are 3 safety recalls covering this model year.
- 11owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Mercedes-Benz EQS580 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Forward Collision Avoidance | 7 | 64% | — | — | — |
| Unknown or Other | 7 | 64% | — | — | — |
| Service Brakes | 2 | 18% | — | — | — |
| Back Over Prevention | 1 | 9% | — | — | — |
| Electrical System | 1 | 9% | — | — | — |
| Seat Belts | 1 | 9% | — | — | — |
| Visibility/wiper | 1 | 9% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Mercedes-Benz EQS580 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Electrical system:wiring:fuses and circuit breakers
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Fix: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
Electrical system:propulsion system
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Electrical system:propulsion system:traction battery thermal:management:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Emergency braking system and violent seat belt retraction activated in error with no other vehicle in front of on my car . As I have vertigo and a pacemaker the seat belt retraction snapped my head forward in tightening my body but not my head resulting in severe head movement causing extreme…
Description of Incident: While attempting to reverse out of my driveway, I experienced a catastrophic and life-threatening malfunction with my vehicle. I was in reverse gear when the car came to an abrupt, extremely forceful stop, which caused the vehicle to jerk violently forward. This sudden and…
My 2023 EQS 580 randomly stops while driving. It has happened 5+ times while traveling at speeds between 10-25mph. My dealer here in Atlanta has replaced the front sensor which didn't resolve the issue. I am thankful that so far the vehicle has not stopped on city streets and not highways. There…
Mercedes Benz USA has been equipping their 2023 EQS580 4Matic Sedans with Summer tires. It makes the vehicle very unsafe while driving in Winters. These are the tires which are not supported by the tire manufactures on their websites, but only supported by Mercedes Benz USA on their website. I am…
I now have experienced a third incident (within 30 days) where the audio and communications fail in my 2023 EQS580. This causes the car phone, radio, and other audio mediums to become inoperable. This has happened on three separate times during the month of June, and I placed the vehicle in service…
Other Mercedes-Benz EQS580 years
| Year | Complaints | Recalls |
|---|---|---|
| 2024 EQS580 | 1 | 2 |
| 2023 | 11 | 3 |
| 2022 EQS580 | 6 | 12 |
See all Mercedes-Benz EQS580 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2023 Mercedes-Benz EQS580?
Owners most often report forward collision avoidance, unknown or other, service brakes problems. The top one, forward collision avoidance, accounts for 7 complaints.
Was there a recall on the 2023 Mercedes-Benz EQS580?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Mercedes-Benz EQS580 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EQS580 model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.