2019 Mercedes-Benz GLC 350 Problems, Complaints & Recalls
- Compared with other GLC 350 years
- Not enough data 1st of 3 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 5 complaints with NHTSA about the 2019 Mercedes-Benz GLC 350. That is the most of any GLC 350 model year in the database (3 years). The most reported problem area is engine (3 complaints, 60%), typically at around 41,891 miles. Complaints mention 1 crash. There are 3 safety recalls covering this model year.
- 5owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Mercedes-Benz GLC 350 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 3 | 60% | 41,891 | — | — |
| Electrical System | 2 | 40% | — | — | — |
| Unknown or Other | 2 | 40% | 20,781 | — | — |
| Communication | 1 | 20% | — | — | — |
| Engine and Engine Cooling | 1 | 20% | 63,000 | — | — |
| Service Brakes | 1 | 20% | 20,781 | — | — |
| Vehicle Speed Control | 1 | 20% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Mercedes-Benz GLC 350 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Electrical system:software; communication: auto crash notification
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Communication: auto crash notification
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Communication: auto crash notification; electrical system:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2019 Mercedes-Benz GLC350. The contact stated while driving 62 MPH, several unknown warning lights illuminated, and the vehicle started to lose motive power. The contact stated that the temperature gauge warning light was illuminated and a message to âStop Vehicle…
PCV valve failure preventing SMOG with 27,000 miles. Extended warranty provided with P052E71 code but not with P1D0313 code which is a related problem. Contacted Mercedes, and stated the problem and description per in extended warranty, it is related to problem which is a partial pcv valve. Please…
The contact owns a 2019 Mercedes-Benz GLC350. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available…
As I drove the car a warning message popped in the screen stating "Malfunction" without any further details. The car kept running, apparently we'll at first. Then after car was turned off and turned on again the car accelerated by itself proving very dangerous. The day after, le message popped up…
On 2/4/2022 this vehicle was picked up from Rockville Mercedes Dealership Mercedes-Benz of Rockville Centre (Service Center) [redacted]. The vehicle was brought in for service regarding error lights and service lights. I was driving the vehicle from dealership back to my home and was unable to stop…
Other Mercedes-Benz GLC 350 years
← 2018 GLC 350 · 2020 GLC 350 →
| Year | Complaints | Recalls |
|---|---|---|
| 2020 GLC 350 | 1 | 2 |
| 2019 | 5 | 3 |
| 2018 GLC 350 | 2 | 1 |
See all Mercedes-Benz GLC 350 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2019 Mercedes-Benz GLC 350?
Owners most often report engine, electrical system, unknown or other problems. The top one, engine, accounts for 3 complaints.
Was there a recall on the 2019 Mercedes-Benz GLC 350?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Mercedes-Benz GLC 350 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other GLC 350 model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.