2019 Mercedes-Benz GLS450 Problems, Complaints & Recalls
- Compared with other GLS450 years
- Fewer complaints than other years 4th of 6 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 24 complaints with NHTSA about the 2019 Mercedes-Benz GLS450. That ranks 4th out of 6 GLS450 model years for complaints. The most reported problem area is unknown or other (6 complaints, 25%), typically at around 2,255 miles. Complaints mention 1 crash, 1 fire, 2 injuries. There are 3 safety recalls covering this model year.
- 24owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Mercedes-Benz GLS450 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 6 | 25% | 2,255 | — | — |
| Electrical System | 3 | 13% | 13,000 | — | — |
| Engine | 3 | 13% | 13,000 | — | — |
| Engine and Engine Cooling | 3 | 13% | 38,000 | — | — |
| Power Train | 3 | 13% | 56,000 | — | — |
| Air Bags | 2 | 8% | 15,000 | — | — |
| Back Over Prevention | 2 | 8% | — | — | — |
| Service Brakes | 2 | 8% | — | — | — |
| Structure | 2 | 8% | — | — | — |
| Suspension | 2 | 8% | — | — | — |
| Fuel System, Gasoline | 1 | 4% | 15,000 | — | — |
| Steering | 1 | 4% | — | — | — |
| Tires | 1 | 4% | 34,000 | — | — |
| Vehicle Speed Control | 1 | 4% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Mercedes-Benz GLS450 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Electrical system:wiring
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Risk: An overheated ground connection can increase the risk of a fire.
Fix: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
Electrical system:software; communication: auto crash notification
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Communication: auto crash notification; electrical system:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2019 Mercedes-Benz GLS450 4Matic. The contact stated that vehicle was taken to the dealer for routine service, and it was discovered that the U-joint on front driveshaft was fractured and needed to be replaced. The contact associated the failure with NHTSA Campaign Number…
the vehicle suffered a sudden and catastrophic engine failure while being driven on the freeway at about 60mph. The engine seized and the vehicle lost propulsion creating a serious safety concern
The front vehicle hood keep saying it open but is lock keep getting a message saying is open I am afraid is might come out lock and cause me to an accident
I am reporting a serious safety defect in my 2019 Mercedes-Benz GLS450. My vehicle experienced low oil pressure warnings and engine warning lights, which were diagnosed as a faulty oil pump solenoid valve. The repair required removing major engine components, resulting in a cost of $5,000 that I…
When I attempt to shift from park to to drive or reverse or even neutral the car wont respond. this has happened a couple of times in the last two months. I press on the brake in order to shift and it wont respond to any commands . I then have no choice but to turn off the car and then turn it back…
Other Mercedes-Benz GLS450 years
| Year | Complaints | Recalls |
|---|---|---|
| 2021 GLS450 | 30 | 12 |
| 2020 GLS450 | 36 | 22 |
| 2019 | 24 | 3 |
| 2018 GLS450 | 14 | 3 |
| 2017 GLS450 | 35 | 8 |
| 2016 GLS450 | 0 | 1 |
See all Mercedes-Benz GLS450 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2019 Mercedes-Benz GLS450?
Owners most often report unknown or other, electrical system, engine problems. The top one, unknown or other, accounts for 6 complaints.
Was there a recall on the 2019 Mercedes-Benz GLS450?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Mercedes-Benz GLS450 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other GLS450 model years, the 2019 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.