2011 Mercedes-Benz ML350 Problems, Complaints & Recalls
- Compared with other ML350 years
- More complaints than other years 2nd of 14 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 111 complaints with NHTSA about the 2011 Mercedes-Benz ML350. That ranks 2nd out of 14 ML350 model years for complaints. The most reported problem area is air bags (59 complaints, 53%), typically at around 58,000 miles. Complaints mention 8 crashes, 3 fires, 8 injuries. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 111owner complaints
- 3safety recalls
- 1NHTSA investigations
- 8complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Mercedes-Benz ML350 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags problems | 59 | 53% | 58,000 | “takata air bags” (25%) | — |
| Electrical System | 16 | 14% | 56,957 | — | — |
| Service Brakes, Hydraulic | 11 | 10% | 105,500 | — | — |
| Service Brakes | 9 | 8% | 65,000 | — | — |
| Engine | 7 | 6% | 88,000 | — | — |
| Power Train | 7 | 6% | 66,000 | — | — |
| Unknown or Other | 4 | 4% | 56,000 | — | — |
| Exterior Lighting | 3 | 3% | 72,000 | — | — |
| Seats | 3 | 3% | 52,000 | — | — |
| Vehicle Speed Control | 3 | 3% | 100,000 | — | — |
| Structure | 2 | 2% | 37,775 | — | — |
| Electronic Stability Control (esc) | 1 | 1% | 36,000 | — | — |
| Fuel/propulsion System | 1 | 1% | 80,000 | — | — |
| Fuel System, Gasoline | 1 | 1% | 114,000 | — | — |
| Seat Belts | 1 | 1% | 55,000 | — | — |
| Tires | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Mercedes-Benz ML350 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Service brakes, hydraulic:power assist:vacuumDo not drive
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk: Reduced brake performance or brake failure can increase the risk of a crash.
Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
Service brakes, hydraulic:power assist:vacuumDo not drive
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk: Reduced brake performance or brake failure can increase the risk of a crash.
Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Air bags:frontal:driver side:inflator module
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2011 Mercedes-Benz ML350. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop at the stop sign. The contact swerved to the right and struck the curb. The vehicle was then driven to the…
The contact owns a 2011 Mercedes-Benz ML350. The contact stated that while driving approximately 60â65 MPH, the brake pedal was depressed and the vehicle started sliding. The contact stated that the vehicle stalled. The brake warning light was illuminated. The vehicle was towed to a tow lot. The…
The contact owns a 2011 Mercedes-Benz ML350. The contact stated that while the vehicle was parked and turned off, there was brake fluid leaking from the vehicle with the BRAKE warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was…
The contact owns a 2011 Mercedes-Benz ML350. While the daughter was driving at an unknown speed, several unknown warning lights illuminated on the instrument cluster. The driver heard an abnormal hissing or squeaking sound while depressing the brake pedal. The vehicle was driven back to the…
Corroded brake lines. This is a well known issue for many ML350s built during this time period. This car was built with steel brake lines that easily corrode and present a serious safety issue. While driving a few months ago, the car suddenly lost the ability to brake because a line rusted…
Other Mercedes-Benz ML350 years
| Year | Complaints | Recalls |
|---|---|---|
| 2015 ML350 | 52 | 5 |
| 2014 ML350 | 68 | 4 |
| 2013 ML350 | 56 | 4 |
| 2012 ML350 | 65 | 3 |
| 2011 | 111 | 3 |
| 2010 ML350 | 101 | 3 |
| 2009 ML350 | 93 | 3 |
| 2008 ML350 | 67 | 2 |
| 2007 ML350 | 83 | 2 |
| 2006 ML350 | 172 | 2 |
| 2005 ML350 | 23 | 0 |
| 2004 ML350 | 35 | 0 |
| 2003 ML350 | 25 | 0 |
| 2001 ML350 | 1 | 0 |
See all Mercedes-Benz ML350 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2011 Mercedes-Benz ML350?
Owners most often report air bags, electrical system, service brakes, hydraulic problems. The top one, air bags, accounts for 59 complaints.
Was there a recall on the 2011 Mercedes-Benz ML350?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Mercedes-Benz ML350 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ML350 model years, the 2011 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.