2011 Mercedes-Benz ML350 Air Bags Problems
Owners have filed 59 complaints with NHTSA about air bags problems on the 2011 Mercedes-Benz ML350, 53% of all complaints for this model year. Half of the reports with a mileage happened before 58,000 miles. The words owners use most often: “takata air bags” (25% of reports).
- 59air bags complaints
- 58,000median miles at failure
- 3mention a crash
- 3mention an injury
- 1related recalls
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Takata air bags: mentioned in 15 of 59 complaints (25%)
- Confirm become: mentioned in 6 of 59 complaints (10%)
At what mileage do air bags problems happen?
Based on 6 complaints that reported the odometer reading.
How serious are the reports?
Of 59 complaints, 3 mention a crash, 3 an injury.
Mercedes-Benz ML350 air bags complaints by model year
| Model year | Air Bags complaints | Share of that year | Median miles |
|---|---|---|---|
| 2015 ML350 | 3 | 6% | 60,001 |
| 2014 ML350 | 4 | 6% | 29,000 |
| 2013 ML350 | 3 | 5% | 51,000 |
| 2012 ML350 | 2 | 3% | 76,500 |
| 2011 ML350 | 59 | 53% | 58,000 |
| 2010 ML350 | 67 | 66% | 85,000 |
| 2009 ML350 | 40 | 43% | 80,000 |
| 2008 ML350 | 3 | 4% | 72,000 |
| 2007 ML350 | 2 | 2% | 40,000 |
| 2006 ML350 | 9 | 5% | 61,793 |
| 2004 ML350 | 5 | 14% | 75,000 |
When owners reported it
Related recalls (1)
Air bags:frontal:driver side:inflator module
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Nearest dealership refused to complete the recall repairs. On March 6, during a moving traffic accident that totaled both cars, the air bags failed to deploy, resulting in injury to the driver (me).
I put my key into the ignition and it would not start. I had a tow truck to come and get my vehicle and they charged the vehicle and would not go into neutral or drive. I know that i probably need a new battery but this was scary.
Takata recall. I have been waiting patiently since february 2016, and every 6 months mercedes benz keeps delaying the remedy to this potentially fatal issue. My wife and toddler ride in this vehicle and i'm always in fear the airbag can deploy causing serious injury or death. How much longer am i…
Frequently asked questions
Do all 2011 Mercedes-Benz ML350s have air bags problems?
No. NHTSA has 59 owner complaints about air bags for the 2011 Mercedes-Benz ML350 (53% of the 111 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2011 Mercedes-Benz ML350 air bags?
Yes: 1 safety recall list air bags. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do air bags problems start?
The median reported mileage is 58,000 miles: half of the reports with a mileage came before that.
What do owners say about air bags problems on the 2011 Mercedes-Benz ML350?
The most frequent phrase is “takata air bags”, in 15 of 59 complaints, followed by “confirm become” (6).
See all 2011 Mercedes-Benz ML350 problems or air bags problems across all ML350 years.