2010 Mercedes-Benz R350 Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 29, 2024 · 13 owner complaints analyzed

Compared with other R350 years
Far fewer complaints than other years 6th of 7 for complaints
NHTSA crash rating
Not rated

Owners have filed 13 complaints with NHTSA about the 2010 Mercedes-Benz R350. That ranks 6th out of 7 R350 model years for complaints. The most reported problem area is air bags (7 complaints, 54%), typically at around 76,360 miles. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2010 Mercedes-Benz R350 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags7 · ~76,360 mi
Service Brakes, Hydraulic3 · ~125,000 mi
Engine2 · ~71,000 mi
Service Brakes1
Suspension1 · ~67,720 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags754%76,360——
Service Brakes, Hydraulic323%125,000——
Engine215%71,000——
Service Brakes18%———
Suspension18%67,720——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2016, with 3 complaints
2014: 1201412016: 3201632017: 3201732018: 1201812019: 1201912022: 1202212023: 320233

n = 13 complaints · Source: NHTSA

2010 Mercedes-Benz R350 recalls (3)

Tap a recall to see the problem, the risk and the fix.

Service brakes, hydraulic:power assist:vacuumDo not driveApr 26, 2024 · NHTSA campaign 24V298000 · 15,604 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk: Reduced brake performance or brake failure can increase the risk of a crash.

Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.

Service brakes, hydraulic:power assist:vacuumDo not driveMay 9, 2022 · NHTSA campaign 22V315000 · 350,294 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk: Reduced brake performance or brake failure can increase the risk of a crash.

Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.

Air bags:frontal:driver side:inflator moduleFeb 11, 2016 · NHTSA campaign 16V081000 · 711,159 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I called the Dealership to schedule the appointment. They told me they have no appointment available for next 3 weeks and even I wait for that long they will not be able to provide me a loaner car. The total job time is 4-6hrs I am not willing to wait that long. This dealership was not helpful at…

Service Brakes · received Apr 6, 2023 · NHTSA complaint 11515770

The contact owns a 2010 Mercedes-Benz R350. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and became stiff. The vehicle was taken to the dealer and diagnosed with a faulty brake booster. The vehicle was not repaired. The manufacturer was made aware of…

Service Brakes, Hydraulic · received Jan 20, 2023 · NHTSA complaint 11502857

The contact owns a 2010 Mercedes-Benz R350. The contact stated while driving 5 MPH, the vehicle made a squishing an abnormal knocking sound. The contact stated that as the speed increased to 15-20 MPH, the issue ceased. The contact stated that upon driving for an extended period, the brake pedal…

Service Brakes, Hydraulic · received Jan 12, 2023 · NHTSA complaint 11501488

The contact owns a 2010 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…

Service Brakes, Hydraulic · received Nov 8, 2022 · NHTSA complaint 11492743

"takata recall" still awaiting repair of driver frontal airbag nhtsa recall # 16v081 mercedes benz keeps telling me they don't have the part to make the repair.

Air Bags · received Mar 29, 2019 · NHTSA complaint 11192443

Other Mercedes-Benz R350 years

← 2009 R350 · 2011 R350 →

YearComplaintsRecalls
2012 R35083
2011 R350183
2010133
2009 R350153
2008 R350352
2007 R350472
2006 R350992

See all Mercedes-Benz R350 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

Similar Mercedes-Benz models

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Frequently asked questions

What are the most common problems with the 2010 Mercedes-Benz R350?

Owners most often report air bags, service brakes, hydraulic, engine problems. The top one, air bags, accounts for 7 complaints.

Was there a recall on the 2010 Mercedes-Benz R350?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2010 Mercedes-Benz R350 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other R350 model years, the 2010 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.