2012 Mercedes-Benz R350 Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 29, 2024 · 8 owner complaints analyzed

Compared with other R350 years
Not enough data 7th of 7 for complaints
NHTSA crash rating
Not rated

Owners have filed 8 complaints with NHTSA about the 2012 Mercedes-Benz R350. That ranks 7th out of 7 R350 model years for complaints. The most reported problem area is air bags (5 complaints, 63%), typically at around 58,000 miles. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2012 Mercedes-Benz R350 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags5 · ~58,000 mi
Electrical System1 · ~65,000 mi
Engine1 · ~34,000 mi
Service Brakes, Hydraulic1 · ~185,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags563%58,000——
Electrical System113%65,000——
Engine113%34,000——
Service Brakes, Hydraulic113%185,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2017, with 3 complaints
2014: 1201412017: 3201732018: 1201812019: 2201922022: 120221

n = 8 complaints · Source: NHTSA

2012 Mercedes-Benz R350 recalls (3)

Tap a recall to see the problem, the risk and the fix.

Service brakes, hydraulic:power assist:vacuumDo not driveApr 26, 2024 · NHTSA campaign 24V298000 · 15,604 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk: Reduced brake performance or brake failure can increase the risk of a crash.

Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.

Service brakes, hydraulic:power assist:vacuumDo not driveMay 9, 2022 · NHTSA campaign 22V315000 · 350,294 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk: Reduced brake performance or brake failure can increase the risk of a crash.

Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.

Air bags:frontal:driver side:inflator moduleFeb 11, 2016 · NHTSA campaign 16V081000 · 711,159 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2012 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…

Service Brakes, Hydraulic · received Jul 7, 2022 · NHTSA complaint 11472772

Tamara recall. It's been 10 years now. When is my luck running out?

Air Bags · received Mar 31, 2019 · NHTSA complaint 11192735

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ R350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (LOCATED…

Air Bags · received Mar 29, 2019 · NHTSA complaint 11192504

"takata recall" - while driving along a county street my vehicle completely stalled. I put in park and it started and went approximately a 1/2 of a mile and stalled again. It did this twice more before i got home where i shut it off and called a tow company to take it to the shop. My service…

Electrical System · received Mar 29, 2018 · NHTSA complaint 11082046

Takata recall manufacturer advised me of the defect in may 2016. The letter advised it would take some time to design and ultimately replace the defective part. No further notices have been received with a solution after more than 18-months. No accidents or collisions have occurred to test the bag…

Air Bags · received Dec 24, 2017 · NHTSA complaint 11056290

Other Mercedes-Benz R350 years

← 2011 R350

YearComplaintsRecalls
201283
2011 R350183
2010 R350133
2009 R350153
2008 R350352
2007 R350472
2006 R350992

See all Mercedes-Benz R350 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

Similar Mercedes-Benz models

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Frequently asked questions

What are the most common problems with the 2012 Mercedes-Benz R350?

Owners most often report air bags, electrical system, engine problems. The top one, air bags, accounts for 5 complaints.

Was there a recall on the 2012 Mercedes-Benz R350?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2012 Mercedes-Benz R350 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other R350 model years, the 2012 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.