2012 Mercedes-Benz Sprinter 2500 Problems, Complaints & Recalls
- Compared with other Sprinter 2500 years
- Not enough data 15th of 18 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 8 complaints with NHTSA about the 2012 Mercedes-Benz Sprinter 2500. That ranks 15th out of 18 Sprinter 2500 model years for complaints. The most reported problem area is vehicle speed control (3 complaints, 38%), typically at around 33,000 miles. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 8owner complaints
- 2safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2012 Mercedes-Benz Sprinter 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Vehicle Speed Control | 3 | 38% | 33,000 | — | — |
| Air Bags | 2 | 25% | — | — | — |
| Unknown or Other | 2 | 25% | 23,000 | — | — |
| Engine | 1 | 13% | — | — | — |
| Exterior Lighting | 1 | 13% | 25,000 | — | — |
| Service Brakes | 1 | 13% | — | — | — |
| Visibility/wiper | 1 | 13% | 20,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2012 Mercedes-Benz Sprinter 2500 recalls (2)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:passenger side:inflator module
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.
Air bags:frontal:driver side:inflator module
Problem: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Rear Wheel Speed Sensor Failure (PE20014) — opened Sep 21, 2020, closed Mar 30, 2021, led to recall 21V042000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2012 Mercedes-Benz Sprinter 2500. The contact stated that on various occasions after coming to a stop at a traffic signal, the vehicle was stalling and shaking while depressing the accelerator pedal. The contact stated that the engine revved loudly before accelerating. No warning…
Wheel speed sensor malfunction, partially addressed in NHTSA recall ID: 21V042 Why only rear speed sensors? As of Aug. 2, 2022, I am facing the replacement of both front speed sensors one of which was replaced a year ago. No ABS braking, No stability control, faulty parts creating on going safety…
Had a service call to repair recall items. Technician forgot to install bolts holding the transmission which led to multiple light alerts. Could have been dangerous for driver.
The van will at times accelerate on it own.
Check engine and def light comes on when i can only put a quart of def in tank only have 23000 miles on engine. Light clears after adding only a quart and restatrting and driving. Then returns in a short while. Shouldnt this be covered under the emission wtty. Year 2012 mercedes sprinter 3500
Other Mercedes-Benz Sprinter 2500 years
← 2011 Sprinter 2500 · 2013 Sprinter 2500 →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 Sprinter 2500 | 4 | 1 |
| 2024 Sprinter 2500 | 12 | 4 |
| 2023 Sprinter 2500 | 19 | 7 |
| 2022 Sprinter 2500 | 40 | 7 |
| 2021 Sprinter 2500 | 45 | 18 |
| 2020 Sprinter 2500 | 80 | 22 |
| 2019 Sprinter 2500 | 67 | 42 |
| 2018 Sprinter 2500 | 14 | 9 |
| 2017 Sprinter 2500 | 13 | 7 |
| 2016 Sprinter 2500 | 28 | 15 |
| 2015 Sprinter 2500 | 23 | 14 |
| 2014 Sprinter 2500 | 38 | 6 |
| 2013 Sprinter 2500 | 21 | 3 |
| 2012 | 8 | 2 |
| 2011 Sprinter 2500 | 14 | 4 |
| 2010 Sprinter 2500 | 14 | 6 |
| 2009 Sprinter 2500 | 1 | 0 |
| 2007 Sprinter 2500 | 1 | 1 |
See all Mercedes-Benz Sprinter 2500 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2012 Mercedes-Benz Sprinter 2500?
Owners most often report vehicle speed control, air bags, unknown or other problems. The top one, vehicle speed control, accounts for 3 complaints.
Was there a recall on the 2012 Mercedes-Benz Sprinter 2500?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2012 Mercedes-Benz Sprinter 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter 2500 model years, the 2012 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.