2022 Mercedes-Benz Sprinter 2500 Problems, Complaints & Recalls
- Compared with other Sprinter 2500 years
- Far more complaints than other years 4th of 18 for complaints
- Safety recalls
- 7 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 40 complaints with NHTSA about the 2022 Mercedes-Benz Sprinter 2500. That ranks 4th out of 18 Sprinter 2500 model years for complaints. The most reported problem area is electrical system (9 complaints, 23%), typically at around 3,700 miles. Complaints mention 2 crashes, 2 injuries. There are 7 safety recalls covering this model year.
- 40owner complaints
- 7safety recalls
- 0NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2022 Mercedes-Benz Sprinter 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 9 | 23% | 3,700 | — | — |
| Engine | 8 | 20% | — | — | — |
| Forward Collision Avoidance | 8 | 20% | 6,800 | — | — |
| Unknown or Other | 8 | 20% | — | — | — |
| Vehicle Speed Control | 5 | 13% | — | — | — |
| Lane Departure | 4 | 10% | — | — | — |
| Power Train | 3 | 8% | — | — | — |
| Air Bags | 2 | 5% | — | — | — |
| Fuel/propulsion System | 2 | 5% | — | — | — |
| Fuel System, Gasoline | 2 | 5% | 23,000 | — | — |
| Steering | 2 | 5% | — | — | — |
| Structure | 2 | 5% | — | — | — |
| Visibility/wiper | 2 | 5% | — | — | — |
| Exterior Lighting | 1 | 3% | — | — | — |
| Service Brakes | 1 | 3% | — | — | — |
| Suspension | 1 | 3% | — | — | — |
| Wheels | 1 | 3% | 17,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2022 Mercedes-Benz Sprinter 2500 recalls (7)
Tap a recall to see the problem, the risk and the fix.
Electrical system: instrument cluster/panel
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Fix: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Structure:critical fasteners
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk: A detached partition wall can increase the risk of injury.
Fix: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Structure:body
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Fix: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Fuel system, gasoline:delivery:fuel pump
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Electrical system: instrument cluster/panel
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Fix: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Electrical system:wiring; air bags:side/window
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.
Fix: Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.
Power train:automatic transmission:internal:park pawl
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Risk: Vehicle rollaway increases the risk of a crash.
Fix: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The vehicle was involved in a collision on January 26, 2023. I am not claiming that the computer malfunction caused that collision. After the collision, while I continued operating the vehicle, problems developed with the vehicleâs computer, electronic control system, and instrument cluster. The…
Front crash with no airbag deployment and no emergency braking. Currently at The Metal Shop in Warm Springs Va. Told by insurance it is totaled. Sustained mild concussion from head trauma. Head hit steering wheel. I notice many Sprinters for sale for parts after similar front end collisions. No…
Frequently, when I started the car, the instrument cluster's monochrome display will stay blank/black or display completely corrupted garbage - unreadable bit and pieces. I wasn't able to read essential info like level of drive gear and fuel level etc. Often when this happens, the physical…
Almost immediately after I got my Van the Aux Balmar Alternator installed by THOR had to be replaced and was not functional. I tried to get it repaired by two warranty repair centers in Colorado and neither one could repair the Alternator or get it to charge the lithium battery that was also new…
Active distance assist inoperable, active brake assist functions limited, adaptive cruise control not working, lane keeping assist glitching. I was driving the vehicle home after purchase and the lane keeping assist was glitching, it was actively pulling the wheel to the left, like I was over the…
Other Mercedes-Benz Sprinter 2500 years
← 2021 Sprinter 2500 · 2023 Sprinter 2500 →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 Sprinter 2500 | 4 | 1 |
| 2024 Sprinter 2500 | 12 | 4 |
| 2023 Sprinter 2500 | 19 | 7 |
| 2022 | 40 | 7 |
| 2021 Sprinter 2500 | 45 | 18 |
| 2020 Sprinter 2500 | 80 | 22 |
| 2019 Sprinter 2500 | 67 | 42 |
| 2018 Sprinter 2500 | 14 | 9 |
| 2017 Sprinter 2500 | 13 | 7 |
| 2016 Sprinter 2500 | 28 | 15 |
| 2015 Sprinter 2500 | 23 | 14 |
| 2014 Sprinter 2500 | 38 | 6 |
| 2013 Sprinter 2500 | 21 | 3 |
| 2012 Sprinter 2500 | 8 | 2 |
| 2011 Sprinter 2500 | 14 | 4 |
| 2010 Sprinter 2500 | 14 | 6 |
| 2009 Sprinter 2500 | 1 | 0 |
| 2007 Sprinter 2500 | 1 | 1 |
See all Mercedes-Benz Sprinter 2500 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2022 Mercedes-Benz Sprinter 2500?
Owners most often report electrical system, engine, forward collision avoidance problems. The top one, electrical system, accounts for 9 complaints.
Was there a recall on the 2022 Mercedes-Benz Sprinter 2500?
Yes, 7 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2022 Mercedes-Benz Sprinter 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter 2500 model years, the 2022 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.