2002 Mercury Cougar Problems, Complaints & Recalls
- Compared with other Cougar years
- About as many complaints as other years 4th of 8 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 95 complaints with NHTSA about the 2002 Mercury Cougar. That ranks 4th out of 8 Cougar model years for complaints. The most reported problem area is fuel system, gasoline (41 complaints, 43%), typically at around 68,250 miles. Complaints mention 9 crashes, 1 fire, 12 injuries. There is 1 safety recall covering this model year.
- 95owner complaints
- 1safety recalls
- 0NHTSA investigations
- 9complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2002 Mercury Cougar problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Fuel System, Gasoline | 41 | 43% | 68,250 | — | — |
| Engine and Engine Cooling | 11 | 12% | 60,000 | — | — |
| Power Train | 10 | 11% | 64,000 | — | — |
| Engine | 9 | 9% | 126,000 | — | — |
| Air Bags | 7 | 7% | 86,000 | — | — |
| Visibility | 6 | 6% | 59,704 | — | — |
| Electrical System | 4 | 4% | 135,613 | — | — |
| Fuel/propulsion System | 4 | 4% | 92,000 | — | — |
| Fuel System, Other | 4 | 4% | 67,750 | — | — |
| Vehicle Speed Control | 4 | 4% | 40,000 | — | — |
| Seat Belts | 3 | 3% | 68,800 | — | — |
| Steering | 3 | 3% | 60,000 | — | — |
| Suspension | 3 | 3% | 46,984 | — | — |
| Unknown or Other | 3 | 3% | 122,500 | — | — |
| Exterior Lighting | 2 | 2% | 172,113 | — | — |
| Structure | 2 | 2% | 110,000 | — | — |
| Tires | 2 | 2% | 14,000 | — | — |
| Electronic Stability Control (esc) | 1 | 1% | 126,000 | — | — |
| Equipment | 1 | 1% | 60,000 | — | — |
| Latches/locks/linkages | 1 | 1% | 50,000 | — | — |
| Seats | 1 | 1% | 46,800 | — | — |
| Service Brakes, Air | 1 | 1% | — | — | — |
| Service Brakes, Hydraulic | 1 | 1% | — | — | — |
| Wheels | 1 | 1% | 13,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2002 Mercury Cougar recalls (1)
Tap a recall to see the problem, the risk and the fix.
Fuel system, gasoline
Problem: On certain passenger vehicles, contamination of the filter in the fuel delivery module (fdm) can reduce, and eventually block, the flow of fuel to the engine.
Risk: This may cause engine hesitation, loss of power, surging, and other similar symptoms. Over time, the filter may become sufficiently blocked to cause the engine to stall, which could result in a crash.
Fix: This action is deemed a safety improvement campaign and is not being conducted under the safety act. All owners will be notified of the problem, and dealers will replace the fdm with a new design at no charge if the owner reports that the vehicle exhibits any of the identified symptoms. The free replacement will be available for a period of 10 years following the original purchase of the vehicle, with no mileage limit. The campaign began on april 16, 2004. Owners should contact ford at 1-800-392-3673.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Airbag warning light comes on. No accident, stationary and in motion. I do not see a recall reference airbag? With the complaints i read on your site about the airbags, there should be a recall???????????
I am currently having problems with the fuel pump driver module. I reported the problem to ford in oct 2018. Ford stated that the 10 year recall ended and per their records the issue was resolved as fuel module was replaced by dealer don knott ford, carson, ca. Don knott ford is no longer in…
The car was parked in my driveway. Upon starting the car, at the moment i turned the key the driver seat airbag deployed.
I have found 3 recalls for my car, they are all the exact problems i am having, but when i searched for open recalls it said none are open for my car. I need my car repaired and the recalls completed.
My car was stolen
Other Mercury Cougar years
| Year | Complaints | Recalls |
|---|---|---|
| 2002 | 95 | 1 |
| 2001 Cougar | 82 | 1 |
| 2000 Cougar | 211 | 3 |
| 1999 Cougar | 454 | 7 |
| 1998 Cougar | 1 | 0 |
| 1997 Cougar | 76 | 0 |
| 1996 Cougar | 62 | 2 |
| 1995 Cougar | 109 | 0 |
See all Mercury Cougar problems by year, every Mercury model, or the VIN decoder.
Similar Mercury models
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Frequently asked questions
What are the most common problems with the 2002 Mercury Cougar?
Owners most often report fuel system, gasoline, engine and engine cooling, power train problems. The top one, fuel system, gasoline, accounts for 41 complaints.
Was there a recall on the 2002 Mercury Cougar?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2002 Mercury Cougar a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cougar model years, the 2002 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.