2011 Mercury Milan Steering Problems
Owners have filed 76 complaints with NHTSA about steering problems on the 2011 Mercury Milan, 40% of all complaints for this model year. Half of the reports with a mileage happened before 100,200 miles. The words owners use most often: “steering assist” (41% of reports).
- 76steering complaints
- 100,200median miles at failure
- 0mention a crash
- 0mention an injury
- 1related recalls
- $1,850typical repair cost reported by owners
- 29%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Steering assist: mentioned in 31 of 76 complaints (41%)
- Service power: mentioned in 13 of 76 complaints (17%)
- Wheel seized: mentioned in 6 of 76 complaints (8%)
- Make model: mentioned in 6 of 76 complaints (8%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical steering repair on the 2011 Mercury Milan at $1,850, and half of them between $1,500 and $2,250.
Based on 8 NHTSA complaints about this problem alone that state a repair bill or quote (2015–2025), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do steering problems happen?
Based on 57 complaints that reported the odometer reading.
How serious are the reports?
None of the 76 complaints report a crash, fire or injury.
Mercury Milan steering complaints by model year
| Model year | Steering complaints | Share of that year | Median miles |
|---|---|---|---|
| 2011 Milan | 76 | 40% | 100,200 |
| 2010 Milan | 248 | 25% | 95,000 |
| 2008 Milan | 5 | 1% | 75,000 |
| 2007 Milan | 3 | 1% | 102,000 |
| 2006 Milan | 3 | 1% | 82,200 |
When owners reported it
Related recalls (1)
Steering:electric power assist system
Problem: Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Fix: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
While driving, the ABS, traction control and power steering lights came on. I was coming off the highway and I lost power steering!!! I almost wrecked into the guard rail coming off the exit!!! I got to the light at the bottom of the exit and I had no power steering. I pulled over immediately and…
On XXX My 2011 Milan, experienced a total loss of steering assist. Am original owner & have original invoice from former dealer (Vista Ford )dated XXX, Invoice #XXX shows the dealer only did a software patch under 15N01 because there were no error codes at the time. My physical defective steering…
The contact owns a 2011 Mercury Milan. The contact stated while driving at an undisclosed speed, the electronic power steering failure warning light illuminated. Additionally, the steering wheel failed to turn in the intended direction. The contact's family member attached the ODS monitor to the…
Frequently asked questions
Do all 2011 Mercury Milans have steering problems?
No. NHTSA has 76 owner complaints about steering for the 2011 Mercury Milan (40% of the 191 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2011 Mercury Milan steering?
Yes: 1 safety recall list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do steering problems start?
The median reported mileage is 100,200 miles: half of the reports with a mileage came before that.
How much does it cost to fix steering problems on the 2011 Mercury Milan?
Owners report a typical cost of $1,850 (half paid between $1,500 and $2,250), from 8 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about steering problems on the 2011 Mercury Milan?
The most frequent phrase is “steering assist”, in 31 of 76 complaints, followed by “service power” (13).
See all 2011 Mercury Milan problems or steering problems across all Milan years.