Mercury Milan Steering Problems
Owners have filed 335 complaints with NHTSA about steering problems on the Mercury Milan across 5 model years. The 2010 model year has the most (248). The words owners use most often: “steering assist” (28% of reports).
- 335steering complaints
- —median miles at failure
- 16mention a crash
- 7mention an injury
- 1related recalls
- $2,500typical repair cost reported by owners
- 22%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Steering assist: mentioned in 94 of 335 complaints (28%)
- Service power: mentioned in 65 of 335 complaints (19%)
- Difficult turn: mentioned in 24 of 335 complaints (7%)
- Advance trac: mentioned in 18 of 335 complaints (5%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical steering repair on the Mercury Milan at $2,500, and half of them between $2,100 and $2,750.
Based on 33 NHTSA complaints about this problem alone that state a repair bill or quote (2015–2025), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do steering problems happen?
Based on 263 complaints that reported the odometer reading.
How serious are the reports?
Of 335 complaints, 16 mention a crash, 1 a fire, 7 an injury.
Mercury Milan steering complaints by model year
| Model year | Steering complaints | Share of that year | Median miles |
|---|---|---|---|
| 2011 Milan | 76 | 40% | 100,200 |
| 2010 Milan | 248 | 25% | 95,000 |
| 2008 Milan | 5 | 1% | 75,000 |
| 2007 Milan | 3 | 1% | 102,000 |
| 2006 Milan | 3 | 1% | 82,200 |
When owners reported it
Related recalls (1)
Steering:electric power assist system
Model years: 2011
Problem: Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Fix: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
While driving my 2010 Mercury Milan, the steering suddenly went out, making the vehicle extremely difficult to control. I almost hit another car because I could not steer properly. This was a serious safety concern, and I believe the steering issue needs to be investigated immediately.
While driving, the ABS, traction control and power steering lights came on. I was coming off the highway and I lost power steering!!! I almost wrecked into the guard rail coming off the exit!!! I got to the light at the bottom of the exit and I had no power steering. I pulled over immediately and…
On XXX My 2011 Milan, experienced a total loss of steering assist. Am original owner & have original invoice from former dealer (Vista Ford )dated XXX, Invoice #XXX shows the dealer only did a software patch under 15N01 because there were no error codes at the time. My physical defective steering…
The contact owns a 2011 Mercury Milan. The contact stated while driving at an undisclosed speed, the electronic power steering failure warning light illuminated. Additionally, the steering wheel failed to turn in the intended direction. The contact's family member attached the ODS monitor to the…
While driving at low speed performing a turn in a residential area, the vehicle suddenly displayed a âSteering Assist Faultâ warning message and the steering wheel became completely locked with essentially no movement possible. I attempted to turn the wheel with extreme force but it would…
Frequently asked questions
Do all Mercury Milans have steering problems?
No. NHTSA has 335 owner complaints about steering for the Mercury Milan. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Mercury Milan steering?
Yes: 1 safety recall list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix steering problems on the Mercury Milan?
Owners report a typical cost of $2,500 (half paid between $2,100 and $2,750), from 33 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about steering problems on the Mercury Milan?
The most frequent phrase is “steering assist”, in 94 of 335 complaints, followed by “service power” (65).
Other Mercury Milan problems
- Air Bags problems (779)
- Service Brakes problems (506)
- Vehicle Speed Control problems (257)
- Power Train problems (244)
- Engine problems (219)
- Exterior Lighting problems (168)
- Electrical System problems (152)
- Fuel/propulsion System problems (135)
See all Mercury Milan problems.