Mercury Mystique Suspension Problems

Source: NHTSA · Updated Jan 6, 2016 · 113 complaints analyzed

Owners have filed 113 complaints with NHTSA about suspension problems on the Mercury Mystique across 6 model years. The 1998 model year has the most (49). The words owners use most often: “coil spring” (29% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Coil spring: mentioned in 33 of 113 complaints (29%)
  • Both rear: mentioned in 8 of 113 complaints (7%)
  • Punctured tire: mentioned in 7 of 113 complaints (6%)
  • Front springs: mentioned in 6 of 113 complaints (5%)

At what mileage do suspension problems happen?

Based on 18 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles0 · 0%
25k–50k miles2 · 11%
50k–75k miles8 · 44%
75k–100k miles3 · 17%
100k–150k miles4 · 22%
150k+ miles1 · 6%

How serious are the reports?

None of the 113 complaints report a crash, fire or injury.

Mercury Mystique suspension complaints by model year

Peak: 1998, with 49 complaints
1995: 361995361996: 151996151997: 5199751998: 491998491999: 6199962000: 220002

n = 113 complaints · Source: NHTSA

Model yearSuspension complaintsShare of that yearMedian miles
2000 Mystique23%74,348
1999 Mystique65%60,000
1998 Mystique4921%79,786
1997 Mystique57%—
1996 Mystique158%126,488
1995 Mystique3611%135,000

When owners reported it

Peak: 2001, with 25 complaints
1995: 1199511996: 2199621997: 3199731998: 4199841999: 151999152000: 232000232001: 252001252002: 112002112003: 7200372004: 9200492005: 6200562007: 5200752008: 1200812014: 120141

n = 113 complaints · Source: NHTSA

Related recalls (1)

Suspension:front:springs:coil springsAug 8, 2001 · NHTSA campaign 01V255000 · 108,000 vehicles

Model years: 1998

Problem: Vehicle description: passenger vehicles built at the kansas city assembly plant and originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin, and the district of columbia. The front coil springs may fracture as a result of corrosion in high corrosion environments. Depending on the location of the fracture, a broken spring could move past the spring seat and contact a front tire.

Risk: Some tires have deflated due to contact with a broken spring.

Fix: Dealers will install spring catcher brackets. Owner notification began october 23, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

1998 mercury mystique. Electrical sub-harness connector problems. *smd the consumer stated he took the vehicle to his mechanic, because the ac wasn't cooling properly and the vehicle would over heat, while it was on. The vehicle has two fans in the front and they found the cooling fan melted and…

Received Sep 25, 2014 · NHTSA complaint 10637913

Tl*the contact owns a 1998 mercury mystique. While pulling away from a curb at 5 mph, the front passenger side coil spring failed and punctured the tire, causing a blow out. The vin is not included in nhtsa campaign id number 01v255000 (suspension:front:springs:coil springs). The current and…

Received Feb 25, 2008 · NHTSA complaint 10219069

I have had numerous front end problems. I have had to replace front tie rods twice in a year and a half. Having problems with struts .control arm bushings need to changed. Also stabilizers linkage had to be changed. Have also put new ball joints in. *tr

Received Oct 29, 2007 · NHTSA complaint 10207384

Tl*the contact owns a 1999 mercury mystique. The contact heard a loud grinding noise coming from the front end of the vehicle and felt a vibration while idling. The mechanic stated that the engine mounts needed to be changed. The contact stated that the vehicle would jerk to the right when stopping…

Received Jul 27, 2007 · NHTSA complaint 10197672

For along time there has been bearing changes. I gave my car to a tenant and she wanted it to get inspected, but she needed both front spring coils to be replaced. And for a long time the air conditioning (a/c) bearings have been bad. It is going to cost her much money. Can a claim be made because…

Received May 7, 2007 · NHTSA complaint 10189960
Mercury Mystique
1998-2000 Mercury Mystique photographed in Washington, D.C. , USA.. Representative photo; appearance varies by model year. Photo: IFCAR, Public domain, via Wikimedia Commons.

Frequently asked questions

Do all Mercury Mystiques have suspension problems?

No. NHTSA has 113 owner complaints about suspension for the Mercury Mystique. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Mercury Mystique suspension?

Yes: 1 safety recall list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

What do owners say about suspension problems on the Mercury Mystique?

The most frequent phrase is “coil spring”, in 33 of 113 complaints, followed by “both rear” (8).

Other Mercury Mystique problems

See all Mercury Mystique problems.