Nissan Murano Air Bags Problems
Owners have filed 331 complaints with NHTSA about air bags problems on the Nissan Murano across 19 model years. The 2009 model year has the most (91). The words owners use most often: “air bag” (48% of reports).
- 331air bags complaints
- —median miles at failure
- 48mention a crash
- 38mention an injury
- 3related recalls
- $4,850typical repair cost reported by owners
- 32%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Air bag: mentioned in 160 of 331 complaints (48%)
- Passenger seat: mentioned in 78 of 331 complaints (24%)
- Side airbag: mentioned in 23 of 331 complaints (7%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical air bags repair on the Nissan Murano at $4,850, and half of them between $2,100 and $5,500.
Based on 33 NHTSA complaints about this problem alone that state a repair bill or quote (2009–2025), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do air bags problems happen?
Based on 228 complaints that reported the odometer reading.
How serious are the reports?
Of 331 complaints, 48 mention a crash, 38 an injury.
Nissan Murano air bags complaints by model year
| Model year | Air Bags complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Murano | 1 | 5% | — |
| 2020 Murano | 1 | 2% | — |
| 2019 Murano | 5 | 12% | 4,000 |
| 2018 Murano | 2 | 2% | 35,000 |
| 2017 Murano | 7 | 7% | 28,200 |
| 2016 Murano | 11 | 10% | 10,500 |
| 2015 Murano | 36 | 18% | 11,750 |
| 2014 Murano | 11 | 8% | 30,000 |
| 2013 Murano | 3 | 4% | 47,900 |
| 2012 Murano | 26 | 19% | 65,548 |
| 2011 Murano | 13 | 9% | 85,000 |
| 2010 Murano | 13 | 7% | 63,000 |
| 2009 Murano | 91 | 14% | 75,000 |
| 2008 Murano | 1 | 20% | 65,000 |
| 2007 Murano | 28 | 4% | 122,000 |
| 2006 Murano | 19 | 2% | 80,000 |
| 2005 Murano | 52 | 5% | 72,000 |
| 2004 Murano | 7 | 1% | 54,000 |
| 2003 Murano | 4 | 1% | 89,437 |
When owners reported it
Related recalls (3)
Air bags:sensor:occupant classification
Model years: 2015, 2016
Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Electrical system:software; air bags
Model years: 2007, 2008, 2009
Problem: Nissan is recalling 204,361 my 2007-2008 altima, altima hybrid, 350z, 350z roadster, my 2008 altima coupe, rogue, my 2009 murano, and infiniti my 2007-2008 g35 sedan, my 2008 g37 coupe and ex35 passenger vehicles equipped with continental automotive systems' occupant classification system (ocs) control units. A varistor in the ocs control unit located in the passenger seat cushion may have been manufactured out of specification. Under certain conditions, this could cause an interruption of signal between the ocs and the air bag control unit (acu).
Risk: This could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash.
Fix: Dealers will test the signal between the ocs and acu systems using a special tool to check that it is functioning as designed. If necessary, the seat cushion (containing ocs hardware) will be replaced with a new one manufactured to specification. The recall began on november 4, 2008. Owners may contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200.
Air bags
Model years: 2009
Problem: Nissan is recalling 16,365 my 2008 infiniti ex35 and my 2009 nissan murano vehicles. Due to incorrect software programming, the air bag control unit (acu) may cause the passenger air bag not to operate as designed if the vehicle battery becomes significantly discharged.
Risk: This could result in the passenger air bag not inflating in a crash in which it was designed to do so, and increasing the risk of injury.
Fix: Dealers will reprogram the acu in affected vehicles. The recall began on february 19, 2008. Owners may contact infiniti at 1-800-662-6200 or nissan at 1-800-647-7261.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owned a 2009 Nissan Murano. The contact stated that several years ago, the vehicle was stolen, and the contact was informed that the vehicle was involved in a crash and that the air bags should have deployed; however, the air bags failed to deploy. The contact was unaware of several…
I had a frontal crash in which I had a neck sprain and severe head injury due to the airbags not deploying
The passenger airbag warning light illuminated and remains on. A Nissan dealer diagnosed the issue as a failure of the Occupant Classification System sensor in the passenger seat. This causes the airbag system to be disabled and could prevent deployment in a crash. I was informed that my 2011…
My wife had bought a new 2025 Nissan Murano two days earlier for our 28th Wedding Anniversary. We were rear-ended at a high rate of speed and pushed into a parking lot and went through a chain link fence and hit 3 parked cars. The front end was also at a high rate of speed. My Wife hit her head on…
Service air bag light on dash is blinking non stop, in addition the "Passenger Airbag" light below the radio controls is always showing "off" regardless of having a passenger in the seat. After getting the Data read via mechanic the issue is pointing towards bad communication from the airbag…
Frequently asked questions
Do all Nissan Muranos have air bags problems?
No. NHTSA has 331 owner complaints about air bags for the Nissan Murano. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Nissan Murano air bags?
Yes: 3 safety recalls list air bags. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix air bags problems on the Nissan Murano?
Owners report a typical cost of $4,850 (half paid between $2,100 and $5,500), from 33 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about air bags problems on the Nissan Murano?
The most frequent phrase is “air bag”, in 160 of 331 complaints, followed by “passenger seat” (78).
Other Nissan Murano problems
- Seats problems (1,324)
- Power Train problems (890)
- Electrical System problems (711)
- Visibility problems (545)
- Service Brakes problems (485)
- Engine problems (325)
- Structure problems (288)
- Steering problems (238)
See all Nissan Murano problems.