2020 Nissan Murano Problems, Complaints & Recalls
- Compared with other Murano years
- Far fewer complaints than other years 16th of 24 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 44 complaints with NHTSA about the 2020 Nissan Murano. That ranks 16th out of 24 Murano model years for complaints. The most reported problem area is forward collision avoidance (14 complaints, 32%), typically at around 9,500 miles. Complaints mention 1 crash, 2 injuries. There are 2 safety recalls covering this model year.
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- 44owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Nissan Murano problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Forward Collision Avoidance | 14 | 32% | 9,500 | — | — |
| Unknown or Other | 10 | 23% | 144,050 | — | — |
| Suspension | 7 | 16% | 85,960 | — | — |
| Steering | 5 | 11% | — | — | — |
| Service Brakes | 4 | 9% | 9,500 | — | — |
| Power Train | 3 | 7% | — | — | — |
| Visibility/wiper | 3 | 7% | 100 | — | — |
| Seat Belts | 2 | 5% | — | — | — |
| Structure | 2 | 5% | 300 | — | — |
| Wheels | 2 | 5% | — | — | — |
| Air Bags | 1 | 2% | — | — | — |
| Electrical System | 1 | 2% | — | — | — |
| Engine | 1 | 2% | 225 | — | — |
| Exterior Lighting | 1 | 2% | — | — | — |
| Fuel/propulsion System | 1 | 2% | 225 | — | — |
| Vehicle Speed Control | 1 | 2% | 34,000 | — | — |
| Visibility | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Nissan Murano recalls (2)
Tap a recall to see the problem, the risk and the fix.
Suspension:rear:axle:spindle; steering:linkages:knuckle:spindle:arm
Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Steering:linkages
Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
January 4, 2024 the front portion of our panoramic sunroof shattered spontaneously. We thought we were struck by something so took care of it through our insurance. On April 27, 2026 the back portion of our panoramic sunroof shattered spontaneously. This time we were driving on the freeway on an…
The contact owns a 2020 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle was driving unstable. The vehicle was taken to an independent mechanic, and the suspension was inspected. The mechanic became aware of cracked bushings on the upper control arm on both…
CVT Transmission failed at 82k miles. Diagnosed at Midas, specific Transmission shop and local Nissan dealership as needing full replacement. Notified Nissan Consumer Affairs, they created a case but refused to fully replace it, offered to pay only 50% of approximately $9k.
The sunroof leaks into the car causing a moisture issue. As someone with asthma and allergies this is a potential mold risk.
The contact owns a 2020 Nissan Murano. The contact stated while the vehicle was at Now Auto Care for a service appointment, the contact was informed that the driver's and passenger's side control arms were unusually worn and failing. The contact was advised to take the vehicle to the dealer. The…
Other Nissan Murano years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Murano | 4 | 0 |
| 2025 Murano | 22 | 2 |
| 2024 Murano | 5 | 1 |
| 2023 Murano | 8 | 0 |
| 2022 Murano | 6 | 0 |
| 2021 Murano | 17 | 0 |
| 2020 | 44 | 2 |
| 2019 Murano | 43 | 1 |
| 2018 Murano | 113 | 2 |
| 2017 Murano | 107 | 3 |
| 2016 Murano | 107 | 5 |
| 2015 Murano | 204 | 5 |
| 2014 Murano | 145 | 1 |
| 2013 Murano | 74 | 1 |
| 2012 Murano | 135 | 1 |
| 2011 Murano | 148 | 0 |
| 2010 Murano | 193 | 0 |
| 2009 Murano | 635 | 4 |
| 2008 Murano | 5 | 1 |
| 2007 Murano | 676 | 2 |
| 2006 Murano | 803 | 4 |
| 2005 Murano | 987 | 6 |
| 2004 Murano | 678 | 4 |
| 2003 Murano | 800 | 6 |
See all Nissan Murano problems by year, every Nissan model, or the Nissan VIN decoder.
Similar Nissan models
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Frequently asked questions
What are the most common problems with the 2020 Nissan Murano?
Owners most often report forward collision avoidance, unknown or other, suspension problems. The top one, forward collision avoidance, accounts for 14 complaints.
Was there a recall on the 2020 Nissan Murano?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Nissan Murano a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Murano model years, the 2020 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.